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Customer Support Rep Parts & Orders

Kelly, Farmington, CT, United States


Customer Support Rep

Parts & Orders

Kelly Services is hiring a Customer Service Representative in Farmington, CT! If you have strong customer service skills and enjoy working in a fast-paced, team-oriented environment, this role supports internal and external customers with spare parts inquiries, order processing, and account support. You'll play a key role in ensuring accurate communication, order entry, and customer satisfaction. What You'll Do Respond to incoming emails and inquiries from customers and internal teams Enter quotes, orders, and customer requests accurately and efficiently Provide updates on order status, tracking, and general inquiries Use SAP and internal systems to process customer transactions Support spare parts operations and coordinate with internal departments Maintain accurate records and meet order entry and service targets Follow established communication procedures and customer service standards What You'll Bring Previous customer service experience required (call center or similar environment preferred) Strong data entry accuracy and attention to detail Excellent communication skills with a professional and patient approach Ability to multitask and manage high-volume inquiries Experience with SAP, CRM systems, or Microsoft Office required Ability to learn quickly and adapt in a fast-paced environment Schedule & Pay MondayFriday | 8:00 AM4:30 PM | Full-Time Hybrid schedule - 3 days in-office / 2 days remote $20.00/hr | Weekly Pay Long Term Temp Benefits Weekly pay through direct deposit Medical, dental, and vision insurance options Paid holidays and referral bonuses Long-term and temp-to-hire opportunities Stable, full-time schedules across multiple shifts Supportive onboarding and career guidance from your recruiting team If you have experience in customer service, order processing, or SAP-based support roles, apply today and join a team delivering exceptional service in a technical support environment.