RCS Associate
IU Health, Indianapolis, IN, United States
Revenue Cycle System Services Representative
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Key responsibilities: Referral processing Scheduling specialist appointments for pediatric patients across Riley Requirements: Customer Service experience Strong Communication Skills Ability to interact professionally with patients, families, administrators and clinical staff Proficiency in using EMT systems and multitasking in a fast-paced environment Must be local to Indiana Other Requirements: At least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives.
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Key responsibilities: Referral processing Scheduling specialist appointments for pediatric patients across Riley Requirements: Customer Service experience Strong Communication Skills Ability to interact professionally with patients, families, administrators and clinical staff Proficiency in using EMT systems and multitasking in a fast-paced environment Must be local to Indiana Other Requirements: At least one year of experience in hospital or physician Revenue Cycle strongly preferred. Requires working knowledge of patient registration and financial clearance. Requires a high level of interpersonal and problem solving skills. Requires effective written and verbal communication skills. Requires the ability to work within a team and maintain collaborative relationships. Requires the ability to take initiative and meet objectives.