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Insurance Account Representative

Crown Auto Group, Draper, UT, United States


351 Opportunity Wy, Draper, UT 84020, USA

Job Description Posted Friday, March 20, 2026 at 6:00 AM

About Asbury Totla Care Auto is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the

Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.

Reports to: Account Department Manager

Primary Duties

Answer inbound calls quickly and efficiently

Answer and assist dealerships and customers in a friendly and courteous manner

Communicate with appropriate personnel regarding any customer issue to ensure customer satisfaction

Process lender and customer cancellations in a timely manner.

Send Supplies to dealerships as requested

Gathers information to aid customer in transferring their contract to a new owner

Provide 3 rd party quotes to dealerships as requested

Process inbound mail

Assists Senior Account Representatives

Performs other tasks assigned by supervisor

Job Qualifications

High school diploma or the equivalent

Ability to read and comprehend instructions and information

Detailed oriented

Ability to use office equipment and computers

Relies on experience and judgement to plan and accomplish goals

A certain degree of creativity and latitude is required

Effective time management and ability to multi-task

5 years of experience in the field or in related area

Physical Requirements

Work performed in a company onsite setting.

Regularly required to sit, stand bend, reach, and move about facilities.

Perform other duties as required.

Company Benefits Pay and Recognition

Paid holidays & paid time off

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages

Employee assistance program

Employee discounts on parts and service repairs

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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