Public Benefits Specialist | Bilingual preferred: English/Spanish
State of Oregon, Oregon, WI, United States
## Public Benefits Specialist | Bilingual preferred: English/Spanish access to essential services for individuals and families in need. As an Eligibility Worker, you will play a crucial role in conducting assessments, redeterminations, periodic reviews, and updates—helping recipients We are seeking a dedicated **Public Benefits Specialist | Bilingual English/Spanish preferred**to join our **Oregon Eligibility Partnership (OEP**) team in **Milwaukie, Oregon.** You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If you are bilingual, you will receive 5% bilingual differential pay of the employee’s base pay upon passing test(s) evaluating your proficiency.**Summary of Duties** The
is part of the
used to process applications and deliver benefits to eligible individuals and families in Oregon. One in three people in Oregon receive benefits through the ONE Eligibility System. OEP administers the ONE Eligibility system in partnership with the Oregon Health Authority () and the Department of Early Learning and Care ().
. OEP supports state staff who determine eligibility for people applying for and receiving medical, food, cash, and childcare benefits. It also manages the As **Public Benefits Specialist,** you will provide:
Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.
**Provide triage, information, and referrals**:* In supporting Oregonians, provide person-centered services with a trauma-informed approach to identify needs.* **OR*** **OR****Essential Attributes**We are looking for candidates with:* Demonstrated ability to work effectively in a fastpaced, constantly changing environment.Process data in a timely manner to ensure delivery of benefits and services.
Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services and information.
**Minimum Qualifications** One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; An equivalent combination of education, training, and experience relative to the class concept.Demonstrated ability to work both collaboratively within a team and independently to determine eligibility.Experience gathering information from customers to identify services that meet their needs.Experience maintaining effective, professional, and courteous working relationships with coworkers, supervisors, and the public.Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment. **Background Checks and Requirements** **Benefits**
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit #J-18808-Ljbffr
is part of the
used to process applications and deliver benefits to eligible individuals and families in Oregon. One in three people in Oregon receive benefits through the ONE Eligibility System. OEP administers the ONE Eligibility system in partnership with the Oregon Health Authority () and the Department of Early Learning and Care ().
. OEP supports state staff who determine eligibility for people applying for and receiving medical, food, cash, and childcare benefits. It also manages the As **Public Benefits Specialist,** you will provide:
Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.
**Provide triage, information, and referrals**:* In supporting Oregonians, provide person-centered services with a trauma-informed approach to identify needs.* **OR*** **OR****Essential Attributes**We are looking for candidates with:* Demonstrated ability to work effectively in a fastpaced, constantly changing environment.Process data in a timely manner to ensure delivery of benefits and services.
Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services and information.
**Minimum Qualifications** One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; An equivalent combination of education, training, and experience relative to the class concept.Demonstrated ability to work both collaboratively within a team and independently to determine eligibility.Experience gathering information from customers to identify services that meet their needs.Experience maintaining effective, professional, and courteous working relationships with coworkers, supervisors, and the public.Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment. **Background Checks and Requirements** **Benefits**
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit #J-18808-Ljbffr