Relationship Banker - Branch Supervisor
Trustmark Corporation, Huntsville, AL, United States
The Branch Supervisor is responsible for the supervision of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities.
Responsibilities
Crosstrain, lead and develop team of associates to promote maximum efficiency,
engagement, succession planning and overall contribution to strategic organizational goals
Promote the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank’s current focus, campaign, or needs.
Conduct sales calls and customer meetings
Take and process loan applications, interview applicants, and clear exceptions and past dues
Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures.
Ensure marketing materials and personnel in the branch comply with current regulations and policies
Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability
Interview prospective employees and hire candidates to fill vacancies
Mentor, train, coach, and manage branch personnel
Manage items such as scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, along with other typical management duties and tasks
Potentially participate in visible roles in the community in civic and other service organizations
Perform additional duties as assigned
Qualifications
Four-year college degree OR at least 3 years of experience in banking or a supervisory role
2 years of progressive experience in one or more of the following areas:
Platform banking or frontline banking operations
Credit, treasury management or other banking related experience
Financial services industry experience
Business development
Supervisory role
Strong understanding of Retail Banking products and services, along with a working knowledge of other lines of business
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong verbal and written interpersonal and communication skills
Excellent customer service abilities
May require registration with the National Mortgage Licensing System and Registry (NMLS)
Experience in managing a loan portfolio preferred
Physical Requirements/Working Conditions Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note:
This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Working with Us Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
Verification of employment, education and other data provided by you on your employment application
Verification of eligibility to work in the US
Criminal background check
Credit check (required for certain positions)
Fingerprinting (required for certain positions)
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Responsibilities
Crosstrain, lead and develop team of associates to promote maximum efficiency,
engagement, succession planning and overall contribution to strategic organizational goals
Promote the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank’s current focus, campaign, or needs.
Conduct sales calls and customer meetings
Take and process loan applications, interview applicants, and clear exceptions and past dues
Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures.
Ensure marketing materials and personnel in the branch comply with current regulations and policies
Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability
Interview prospective employees and hire candidates to fill vacancies
Mentor, train, coach, and manage branch personnel
Manage items such as scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, along with other typical management duties and tasks
Potentially participate in visible roles in the community in civic and other service organizations
Perform additional duties as assigned
Qualifications
Four-year college degree OR at least 3 years of experience in banking or a supervisory role
2 years of progressive experience in one or more of the following areas:
Platform banking or frontline banking operations
Credit, treasury management or other banking related experience
Financial services industry experience
Business development
Supervisory role
Strong understanding of Retail Banking products and services, along with a working knowledge of other lines of business
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong verbal and written interpersonal and communication skills
Excellent customer service abilities
May require registration with the National Mortgage Licensing System and Registry (NMLS)
Experience in managing a loan portfolio preferred
Physical Requirements/Working Conditions Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note:
This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Working with Us Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
Verification of employment, education and other data provided by you on your employment application
Verification of eligibility to work in the US
Criminal background check
Credit check (required for certain positions)
Fingerprinting (required for certain positions)
#J-18808-Ljbffr