Banquets Server - AC Hotel Bentonville
Coury Hospitality, Bentonville, AR, United States
AC Hotel Bentonville, 1201 SE 8th St., Bentonville, Arkansas, United States of America
Job Description Posted Wednesday, March 18, 2026 at 5:00 AM
Why Work at AC Hotel Bentonville?
At AC Hotel Bentonville , we bring modern European-inspired hospitality to the heart of Northwest Arkansas. With contemporary design, sleek accommodations, and a vibrant social atmosphere, our hotel is the perfect blend of style and comfort. Curators at AC Hotel Bentonville enjoy working in a refined, culture-driven environment, where thoughtful service and attention to detail create a seamless guest experience.
SERVER
DEPARTMENT:
Food and Beverage REPORTS TO:
Food and Beverage Department Leader as assigned STATUS : Non-Exempt
POSITION SUMMARY:
The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.
PRIMARY JOB DUTIES:
Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
Properly open, present, and pour wine according to fine dining standards
Follow responsible alcohol service guidelines at all times
Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
Accurately take and deliver orders following timing and coursing standards
Collaborate closely with kitchen and bar teams to ensure seamless service flow
Maintain impeccable table maintenance, including clearing, resetting, and crumb service
Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
Handle guest concerns or special requests with discretion, empathy, and urgency
Follow all restaurant policies, service standards, and safety regulations
Support team members and contribute to a culture of excellence and hospitaly
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time .
KNOWLEDGE, SKILLS AND ABILITIES:
Prior experience in fine dining or upscale hospitality preferred
Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).
Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
Strong communication and interpersonal skills
High level of attention to detail and ability to multitask in a fast-paced environment
Passion for hospitality, food, and beverage
Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
Ability to remain calm, poised, and professional under pressure
Maintain a polished appearance and adhere to uniform and grooming standards
Uphold cleanliness, organization, and sanitation standards in all service areas
PHYSICAL DEMANDS:
Ability to stand and walk for extended periods
Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
Manual dexterity for precise service techniques
Must wear required personal protective equipment per job responsibilities
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.
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Job Description Posted Wednesday, March 18, 2026 at 5:00 AM
Why Work at AC Hotel Bentonville?
At AC Hotel Bentonville , we bring modern European-inspired hospitality to the heart of Northwest Arkansas. With contemporary design, sleek accommodations, and a vibrant social atmosphere, our hotel is the perfect blend of style and comfort. Curators at AC Hotel Bentonville enjoy working in a refined, culture-driven environment, where thoughtful service and attention to detail create a seamless guest experience.
SERVER
DEPARTMENT:
Food and Beverage REPORTS TO:
Food and Beverage Department Leader as assigned STATUS : Non-Exempt
POSITION SUMMARY:
The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.
PRIMARY JOB DUTIES:
Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
Properly open, present, and pour wine according to fine dining standards
Follow responsible alcohol service guidelines at all times
Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
Accurately take and deliver orders following timing and coursing standards
Collaborate closely with kitchen and bar teams to ensure seamless service flow
Maintain impeccable table maintenance, including clearing, resetting, and crumb service
Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
Handle guest concerns or special requests with discretion, empathy, and urgency
Follow all restaurant policies, service standards, and safety regulations
Support team members and contribute to a culture of excellence and hospitaly
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time .
KNOWLEDGE, SKILLS AND ABILITIES:
Prior experience in fine dining or upscale hospitality preferred
Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).
Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
Strong communication and interpersonal skills
High level of attention to detail and ability to multitask in a fast-paced environment
Passion for hospitality, food, and beverage
Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
Ability to remain calm, poised, and professional under pressure
Maintain a polished appearance and adhere to uniform and grooming standards
Uphold cleanliness, organization, and sanitation standards in all service areas
PHYSICAL DEMANDS:
Ability to stand and walk for extended periods
Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
Manual dexterity for precise service techniques
Must wear required personal protective equipment per job responsibilities
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.
#J-18808-Ljbffr