Customer Strategy & Planning Analyst
Coca-Cola HBC, Atlanta, GA, United States
The Coca-Cola Company is on a quest for excellence, and we invite you to join our journey as a Consultant in Sales and Account Management, specializing in Sales Operations and Support. In this vital role, you're not just representing a globally recognized brand; you're actively shaping the way we connect with customers and drive business growth. Are you passionate about delivering results, harnessing data, and guiding sales teams towards success? If so, your ability to strategize and deliver operational plans is what we need to maintain our standing as leaders in the beverage industry.
The Customer Strategy and Planning Analyst will be responsible for building a customer volume plan by customer for their region and supporting customer strategy analytics by working with the Customer, RGM and Finance teams. The Customer Strategy and Planning will work with customer teams to maintain plan accuracy, maintain key trackers for internal visibility, deliver insights, and identify growth opportunities.
Responsibilities
Support the development of the annual bottoms up sales forecast and monthly forecast update with RGM and Finance Teams to ensure an accurate volume and net revenue plan by product group and customer for region.
Provide key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities.
Monitor daily and weekly level consumption against forecast for divisional scope and provide insights into deviations versus plan.
Support the maintenance of customer sales teams internal tracker to ensure HQ teams have full visibility to innovation, meeting, and activation plans.
Identify customer planning opportunities with RGM by leveraging volume planner, trade planning system, syndicated data and trade spend targets.
Proactively identify gaps to plan by tracking syndicated consumption against projected sales from volume planning process by customer.
Work closely with customer teams to ensure all internal plan and communication tools remain up to date with promotional, distribution, meeting and innovation plans.
Work with customer teams for post-promotion analysis for future plan optimization and learnings.
Requirements
Bachelors degree required.
2+ years experience in Analytics role required.
Proficiency with Excel and modeling data required.
Passion for understanding consumer behavior.
Strong attention to detail. Self-starter. Team player.
Ability to adjust on the fly and thrive in an ever-changing environment.
10% travel required.
What We'll Do for You
Connect with Expansive & Diverse Customers, taking pride in a multifaceted clientele spanning various exciting industries.
Empower your growth through a company culture that respects and uplifts its team.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Customer Sales, Data Analysis, Waterfall Model
Pay Range $87,000 - $100,900
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage 7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s): United States of America
City/Cities: Atlanta
Travel Required: 00% - 25%
Relocation Provided: Yes
Job Posting End Date: March 30, 2026
Our Purpose and Growth Culture We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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The Customer Strategy and Planning Analyst will be responsible for building a customer volume plan by customer for their region and supporting customer strategy analytics by working with the Customer, RGM and Finance teams. The Customer Strategy and Planning will work with customer teams to maintain plan accuracy, maintain key trackers for internal visibility, deliver insights, and identify growth opportunities.
Responsibilities
Support the development of the annual bottoms up sales forecast and monthly forecast update with RGM and Finance Teams to ensure an accurate volume and net revenue plan by product group and customer for region.
Provide key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities.
Monitor daily and weekly level consumption against forecast for divisional scope and provide insights into deviations versus plan.
Support the maintenance of customer sales teams internal tracker to ensure HQ teams have full visibility to innovation, meeting, and activation plans.
Identify customer planning opportunities with RGM by leveraging volume planner, trade planning system, syndicated data and trade spend targets.
Proactively identify gaps to plan by tracking syndicated consumption against projected sales from volume planning process by customer.
Work closely with customer teams to ensure all internal plan and communication tools remain up to date with promotional, distribution, meeting and innovation plans.
Work with customer teams for post-promotion analysis for future plan optimization and learnings.
Requirements
Bachelors degree required.
2+ years experience in Analytics role required.
Proficiency with Excel and modeling data required.
Passion for understanding consumer behavior.
Strong attention to detail. Self-starter. Team player.
Ability to adjust on the fly and thrive in an ever-changing environment.
10% travel required.
What We'll Do for You
Connect with Expansive & Diverse Customers, taking pride in a multifaceted clientele spanning various exciting industries.
Empower your growth through a company culture that respects and uplifts its team.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Customer Sales, Data Analysis, Waterfall Model
Pay Range $87,000 - $100,900
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage 7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s): United States of America
City/Cities: Atlanta
Travel Required: 00% - 25%
Relocation Provided: Yes
Job Posting End Date: March 30, 2026
Our Purpose and Growth Culture We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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