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Inside Sales Account Manager

Verathon Inc, Schaumburg, IL, United States


Description Key Responsibilities

Qualify inbound sales inquiries via chat & phone calls, directing inquiries to appropriate entity within rf IDEAS (technical support, customer service, inside sales) or with appropriate partner (Distributor, DMR, or VAR)

Follow established leads process within CRM

Manage the inbound marketing lead dashboard by qualifying and initiating discovery with leads converting via our website to assess the potential opportunity, directing to vertical leads, owning the pass off and follow-up with channel partners and working select leads directly

Identify and qualify new sales opportunities through outbound calls, emails, and digital engagement in US, Canada, & EMEA markets.

Manage assigned accounts for Silver engage and emerging partners through touch points, trainings, opportunity management, and sales close.

Develop, Build, and Grow assigned Value Added Reseller partnerships and assist with development of Direct Marketing Resellers & Distribution Partners as needed

Conduct evaluation calls with perspective customers to help determine project needs, often in collaboration with pre-sales engineer.

Build and maintain a pipeline of leads and opportunities, managing the sales cycle from initial contact to close when appropriate.

Collaborate with vertical leads, marketing, and technical teams to ensure seamless customer experience.

Update and maintain accurate records in the CRM system, documenting all customer interactions and sales activities.

Meet or exceed monthly and quarterly sales targets and key performance indicators (KPIs).

Stay informed on industry trends, competitor offerings, and product advancements.

Conduct research and execute on call outs for new/potential VARS

Qualifications

Bachelor’s degree in STEM, electrical engineering, computer science, or business preferred.

0-2 years of experience in inside sales, preferably in technology or SaaS industries.

Strong oral and written communication and interpersonal skills, with a persuasive and professional phone manner as well as conversational written tone and cadence

Preferred fluency in Spanish & German

Proficiency in CRM tools (e.g., Salesforce, HubSpot, NetSuite) and Microsoft Office Suite.

Ability to thrive in a fast-paced, target-driven environment.

Self-motivated, organized, and able to manage multiple tasks simultaneously.

Technical aptitude and eagerness to learn about new products and solutions.

This position is based in our Schaumburg, IL office with potential for hybrid work options. Regular business hours are observed, with occasional extended hours to meet sales goals or customer needs.

Employer Paid Life/STD/LTD

401K + Company Match

Employee Stock Purchase Program

Educational Assistance

Competitive PTO Package & Paid Company Holidays

Wellness Program

Behavioral Assessment

In addition to supplying us with your resume, we ask that you take our Behavioral Assessment through Predictive Index by going to the following link:

Complete the assessment in a quiet place, free from interruption, in one session

Take as much time as you wish to complete this assessment— typically takes Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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