Logo
job logo

Client Experience & Retention Specialist

Block LLP, Burbank, CA, United States


A prestigious law firm in California seeks a Client Relations Associate to enhance client satisfaction and retention. This role is integral in managing client experiences and ensuring confidence in the firm's services. Responsibilities include proactive client engagement, monitoring satisfaction metrics, and developing referral strategies. The ideal candidate has over 2 years in client relations or a similar field. Compensation ranges from $23 to $30 per hour, with a comprehensive benefits package including robust PTO and 401(k). #J-18808-Ljbffr