CFC Reporting & Mobile Product Lead, Director
Pfizer, S.A. de C.V, Bothell, WA, United States
Role Summary
The CFC Reporting & Mobile Product Lead role directly reports to the CFC & Marketing CRM Portfolio Products Lead within the Global Commercial Excellence & Enablement organization in the Chief Marketing Office (CMO). This position carries a dual mandate: a) International CFC Reporting Product Lead and b) Mobile Product Leadership for CFC messaging.
Locations
United States – Washington, Bothell
United States – Pennsylvania, Collegeville
United States – New York, New York City
Responsibilities
Integrate a single governed International CFC reporting technology roadmap with Global Commercial Analytics, ensuring coordination and alignment with the U.S. roadmap and decision forums.
Integrate future‑state CFC reporting capabilities and develop a coordinated transition plan to the CFC Engagement Platform (LSC) where needed.
Coordinate CFC Engagement Program reporting domains (e.g., Global Activity Types) with key milestones and prioritized use cases in partnership with the CFC Program Analytics, Data & taxonomy workstream lead.
Run an integrated governance mode, cadence, artifacts, decision logs and coordinate broad stakeholder communication and decision socialization.
Lead and define a multi‑year messaging strategy in collaboration with enterprise architecture, covering channel mix, CPaaS architecture, AI use cases, data & privacy, and regional rollout plans.
Support markets with 2‑way messaging in BAU status, focusing on optimization with quality, compliance, and measurable outcomes.
Accelerate Pfizer AI use cases tied to messaging and content operations.
Define and maintain reporting & ROI through regular tracking via PBI dashboard and C360.
Basic Qualifications
BA required.
10+ years’ experience in the pharmaceutical industry with at least 5+ years managing diverse/global teams.
Experience leading complex, large‑scale business projects and initiatives, identifying risks and removing roadblocks.
Demonstrated process excellence, knowledge management and project management (minimum 10 years).
Leading and understanding of agile ways of working and product development lifecycle.
Deep understanding and passion for sales CRM ecosystem.
Experience working with engineering teams in designing scalable architecture for customer‑facing colleagues.
Strong cross‑functional collaboration and stakeholder management skills.
Excellent interpersonal skills and experience in a matrixed environment.
Self‑motivated with demonstrated ability to execute with speed and high quality.
Business acumen with strong analytical skills and mindset.
Role model for Pfizer values (Courage, Excellence, Equity, Joy).
Strong communication, writing, presentation and influencing skills.
Ability to thrive under pressure, take accountability and meet deadlines.
Discretion and trustworthiness in dealing with confidential information.
Flexibility to work across global time zones.
Preferred Qualifications
MBA or equivalent Master’s‑level education preferred.
In‑market or regional/global experience leading CFC reporting product and/or mobile messaging at a top‑20 pharmaceutical company.
Expertise in CFC reporting and/or mobile messaging platforms (SMS, WhatsApp Business API, app messaging), data integration, and technical workflows.
Strong product management capabilities including OKR management, delivery, roadmap ownership, and vendor management.
Other Job Details Last Day to Apply: April 7th, 2026
Work Location Assignment: Hybrid, 2–3 days onsite/week, US, EU, or Global Commercial Pfizer site required (per Pfizer’s Log in for Your Day Policy).
Annual base salary ranges from $162,900.00 to $271,500.00. Eligible for 20% bonus target and stock‑based long‑term incentive program.
EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer is an E‑Verify employer. This position requires permanent work authorization in the United States.
Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. If you are a licensed physician and incur recruiting expenses that Pfizer pays or reimburses, your name, address and the amount of payments made will be reported to the government. For questions, contact your Talent Acquisition representative.
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Locations
United States – Washington, Bothell
United States – Pennsylvania, Collegeville
United States – New York, New York City
Responsibilities
Integrate a single governed International CFC reporting technology roadmap with Global Commercial Analytics, ensuring coordination and alignment with the U.S. roadmap and decision forums.
Integrate future‑state CFC reporting capabilities and develop a coordinated transition plan to the CFC Engagement Platform (LSC) where needed.
Coordinate CFC Engagement Program reporting domains (e.g., Global Activity Types) with key milestones and prioritized use cases in partnership with the CFC Program Analytics, Data & taxonomy workstream lead.
Run an integrated governance mode, cadence, artifacts, decision logs and coordinate broad stakeholder communication and decision socialization.
Lead and define a multi‑year messaging strategy in collaboration with enterprise architecture, covering channel mix, CPaaS architecture, AI use cases, data & privacy, and regional rollout plans.
Support markets with 2‑way messaging in BAU status, focusing on optimization with quality, compliance, and measurable outcomes.
Accelerate Pfizer AI use cases tied to messaging and content operations.
Define and maintain reporting & ROI through regular tracking via PBI dashboard and C360.
Basic Qualifications
BA required.
10+ years’ experience in the pharmaceutical industry with at least 5+ years managing diverse/global teams.
Experience leading complex, large‑scale business projects and initiatives, identifying risks and removing roadblocks.
Demonstrated process excellence, knowledge management and project management (minimum 10 years).
Leading and understanding of agile ways of working and product development lifecycle.
Deep understanding and passion for sales CRM ecosystem.
Experience working with engineering teams in designing scalable architecture for customer‑facing colleagues.
Strong cross‑functional collaboration and stakeholder management skills.
Excellent interpersonal skills and experience in a matrixed environment.
Self‑motivated with demonstrated ability to execute with speed and high quality.
Business acumen with strong analytical skills and mindset.
Role model for Pfizer values (Courage, Excellence, Equity, Joy).
Strong communication, writing, presentation and influencing skills.
Ability to thrive under pressure, take accountability and meet deadlines.
Discretion and trustworthiness in dealing with confidential information.
Flexibility to work across global time zones.
Preferred Qualifications
MBA or equivalent Master’s‑level education preferred.
In‑market or regional/global experience leading CFC reporting product and/or mobile messaging at a top‑20 pharmaceutical company.
Expertise in CFC reporting and/or mobile messaging platforms (SMS, WhatsApp Business API, app messaging), data integration, and technical workflows.
Strong product management capabilities including OKR management, delivery, roadmap ownership, and vendor management.
Other Job Details Last Day to Apply: April 7th, 2026
Work Location Assignment: Hybrid, 2–3 days onsite/week, US, EU, or Global Commercial Pfizer site required (per Pfizer’s Log in for Your Day Policy).
Annual base salary ranges from $162,900.00 to $271,500.00. Eligible for 20% bonus target and stock‑based long‑term incentive program.
EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer is an E‑Verify employer. This position requires permanent work authorization in the United States.
Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. If you are a licensed physician and incur recruiting expenses that Pfizer pays or reimburses, your name, address and the amount of payments made will be reported to the government. For questions, contact your Talent Acquisition representative.
#J-18808-Ljbffr