MEDICAL CUSTOMER SERVICE REPRESENTATIVE
Slandchc, Sioux City, IA, United States
Siouxland Community Health Center
1021 Nebraska St
Sioux City, IA 51105, USA
MEDICAL CUSTOMER SERVICE REP Full‑time (approximately 40 hours per week)
Qualifications
Previous successful work experience providing exceptional customer service
Experience in a medical clinic setting strongly preferred
Strong and proficient data entry skills
Health insurance knowledge or background a definite plus
Bi‑lingual Spanish strongly preferred
Ability to multi‑task and work quickly and efficiently in a stressful environment
Responsibilities
Enthusiastically and consistently exhibit exceptional internal and external customer service skills
Utilize first‑hand knowledge of assigned tasks and responsibilities to provide proactive suggestions for improvements in departmental workflow and processes
Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested, including unconventional hours or days if needed
Meet or exceed collection standards for obtaining patient co‑payment
Complete new patient paperwork, obtain check‑in documentation, and update GE Centricity for all new patients
Education High School or better.
Equal Employment Opportunity Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.
E‑Verify SCHC participates in E‑Verify.
Pre‑Employment Screening Pre‑employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.
Know Your Rights This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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MEDICAL CUSTOMER SERVICE REP Full‑time (approximately 40 hours per week)
Qualifications
Previous successful work experience providing exceptional customer service
Experience in a medical clinic setting strongly preferred
Strong and proficient data entry skills
Health insurance knowledge or background a definite plus
Bi‑lingual Spanish strongly preferred
Ability to multi‑task and work quickly and efficiently in a stressful environment
Responsibilities
Enthusiastically and consistently exhibit exceptional internal and external customer service skills
Utilize first‑hand knowledge of assigned tasks and responsibilities to provide proactive suggestions for improvements in departmental workflow and processes
Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested, including unconventional hours or days if needed
Meet or exceed collection standards for obtaining patient co‑payment
Complete new patient paperwork, obtain check‑in documentation, and update GE Centricity for all new patients
Education High School or better.
Equal Employment Opportunity Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.
E‑Verify SCHC participates in E‑Verify.
Pre‑Employment Screening Pre‑employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.
Know Your Rights This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr