Frontline IT Service Desk Analyst

A financial services company is seeking an IT Service Support Analyst to provide level one support via phone and chat for their internal workforce. You will manage incidents and service requests, ensuring customer satisfaction through timely resolution. Candidates must have 3-5 years of relevant experience and excellent customer service skills. Familiarity with ITSM platforms and technical support in a multi-tasking environment is vital. A degree in IT or related field is a plus. #J-18808-Ljbffr