Consulting Principal, Life Sciences, Commercial Omnichannel
Cognizant, Trenton, NJ, United States
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role As a Consulting Principal, Life Sciences Commercial Omnichannel, you will make an impact by leading strategic and operational transformation initiatives for pharmaceutical and biotechnology clients across the commercial value chain. You will be a valued member of the Life Sciences Commercial team and work collaboratively with practice leaders, multidisciplinary teams, and clients.
In this role, you will:
Lead consulting engagements focused on commercial omnichannel strategy, customer engagement transformation, and digital commercialization across brands, portfolios, and markets.
Advise clients on improving HCP engagement effectiveness, customer experience, channel mix optimization, and promotional ROI.
Design and implement future-ready commercial operating models integrating field force, digital, remote, and non-personal promotion channels.
Enable personalized, insight-led engagement using customer segmentation, journey orchestration, and next-best-action frameworks.
Identify opportunities to leverage advanced analytics, AI, and digital platforms to enhance commercial decision‑making and execution.
Work model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
What you must have to be considered
Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Management, Engineering, or related discipline.
14–18 years of experience in Life Sciences consulting, pharmaceutical commercial operations, digital marketing, or omnichannel transformation.
Demonstrated expertise in commercial strategy, omnichannel engagement, or digital commercialization.
Proven experience leading complex consulting engagements and senior client relationships.
MBA or advanced degree preferred.
These will help you succeed
Commercial operations and brand strategy
Omnichannel engagement models and customer journey design
CRM and marketing automation platforms (e.g., Veeva CRM, SFMC, Adobe, etc.)
Advanced analytics, AI, and next‑best‑action frameworks
Field force effectiveness and digital enablement
Regulatory, compliance, and promotional governance (MLR, consent, privacy)
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
$165,000 - $190,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
Medical, dental, vision and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program
10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Post closing date Applications will be accepted until 04/19/2026
#J-18808-Ljbffr
About the role As a Consulting Principal, Life Sciences Commercial Omnichannel, you will make an impact by leading strategic and operational transformation initiatives for pharmaceutical and biotechnology clients across the commercial value chain. You will be a valued member of the Life Sciences Commercial team and work collaboratively with practice leaders, multidisciplinary teams, and clients.
In this role, you will:
Lead consulting engagements focused on commercial omnichannel strategy, customer engagement transformation, and digital commercialization across brands, portfolios, and markets.
Advise clients on improving HCP engagement effectiveness, customer experience, channel mix optimization, and promotional ROI.
Design and implement future-ready commercial operating models integrating field force, digital, remote, and non-personal promotion channels.
Enable personalized, insight-led engagement using customer segmentation, journey orchestration, and next-best-action frameworks.
Identify opportunities to leverage advanced analytics, AI, and digital platforms to enhance commercial decision‑making and execution.
Work model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
What you must have to be considered
Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Management, Engineering, or related discipline.
14–18 years of experience in Life Sciences consulting, pharmaceutical commercial operations, digital marketing, or omnichannel transformation.
Demonstrated expertise in commercial strategy, omnichannel engagement, or digital commercialization.
Proven experience leading complex consulting engagements and senior client relationships.
MBA or advanced degree preferred.
These will help you succeed
Commercial operations and brand strategy
Omnichannel engagement models and customer journey design
CRM and marketing automation platforms (e.g., Veeva CRM, SFMC, Adobe, etc.)
Advanced analytics, AI, and next‑best‑action frameworks
Field force effectiveness and digital enablement
Regulatory, compliance, and promotional governance (MLR, consent, privacy)
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
$165,000 - $190,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
Medical, dental, vision and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program
10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
Post closing date Applications will be accepted until 04/19/2026
#J-18808-Ljbffr