AI & Digital Experience Intern
Primo Brands, Palermo, FL, United States
Overview
We are currently seeking an
AI & Digital Experience Intern
to join Primo Brands this summer in
Tampa, FL . The intern, reporting to IT Infrastructure and Service Management leadership, will support the design and development of AI-driven solutions that enhance employee productivity and self-service capabilities across the organization. This role will focus on practical AI applications within IT support, knowledge management, and the digital workplace.
Duration : Tuesday, May 26, 2026 – Friday, July 31, 2026. Must be available for orientation during the first week (5/26 – 5/29), final project presentation during the last week (7/27 – 7/31) and at least 7 of the 8 weeks between 6/1 – 7/24, excluding unpaid company holidays (Friday, 6/19 & Friday, 7/3). Any known absence must be communicated in advance to the Recruiter, Internship Program leaders, and the Hiring Manager.
Schedule/Hours per week : Monday – Friday, 30 - 40 hours per week during the 10-week program. Ability to work in office 3 – 5 days per week based on individual team schedules. Remote workdays and overtime hours must be approved in advance by your manager.
Eligibility : Ability to commute to the Primo Brands Headquarters in Tampa, FL throughout the program. Some travel may be required, including overnight. Currently pursuing a degree in Information Technology, Computer Science, Data Science, Artificial Intelligence, or a related discipline at an accredited institution. Junior undergraduate standing preferred; motivated candidates at other academic levels will also be considered. This internship is designed as a paid professional experience and does not include academic credit.
Compensation: $28.00 / hour
Responsibilities In an environment focused on operational efficiency, innovation, and employee experience, the AI & Digital Experience Intern will play a key role in exploring practical AI solutions that improve how employees interact with IT services and internal knowledge systems.
Key responsibilities include but are not limited to:
Design and prototype an AI-powered assistant to support IT and employee inquiries using internal knowledge sources (e.g., SharePoint, ServiceNow, policy documentation).
Analyze common support requests and identify opportunities for automation and self-service improvement
Support the integration of AI capabilities into the internal intranet portal and digital workplace tools.
Assist in evaluating AI tools and platforms for enterprise use, including accuracy, usability, and risk considerations.
Collaborate with IT, Digital, and Service Management teams to align AI use cases with business needs.
Document findings, recommendations, and potential scalability of AI solutions
Develop and present a final presentation showcasing project results, insights, and recommendations to senior leadership.
Qualifications
Currently pursuing a degree in Information Technology, Computer Science, Data Science, Artificial Intelligence, or a related discipline at an accredited institution.
Strong interest in Artificial Intelligence, automation, and digital workplace technologies
Basic understanding of AI/ML concepts, large language models, or data-driven applications
Familiarity with tools such as Python, Power BI, or low-code platforms is a plus
Interest in enterprise platforms such as Microsoft 365 (Teams, SharePoint) or ServiceNow is preferred
Analytical mindset with the ability to evaluate problems and propose structured solutions
Strong communication and collaboration skills across technical and non-technical teams
Curious, self-motivated, and eager to learn in a fast-paced environment
Preferred Learning Areas / Exposure
Prompt engineering and retrieval-based AI systems
Knowledge management and enterprise search optimization
AI governance, risk, and responsible use in a corporate environment
Digital workplace tools and employee experience platforms
What We Offer
Paid internship with competitive hourly compensation
Real-world, hands‑on experience in a corporate environment
Professional development and opportunities for networking & exposure to senior leadership
Development of professional communication and problem‑solving skills
Primo Brands is proud to be an Equal Opportunity and Affi… employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
#J-18808-Ljbffr
AI & Digital Experience Intern
to join Primo Brands this summer in
Tampa, FL . The intern, reporting to IT Infrastructure and Service Management leadership, will support the design and development of AI-driven solutions that enhance employee productivity and self-service capabilities across the organization. This role will focus on practical AI applications within IT support, knowledge management, and the digital workplace.
Duration : Tuesday, May 26, 2026 – Friday, July 31, 2026. Must be available for orientation during the first week (5/26 – 5/29), final project presentation during the last week (7/27 – 7/31) and at least 7 of the 8 weeks between 6/1 – 7/24, excluding unpaid company holidays (Friday, 6/19 & Friday, 7/3). Any known absence must be communicated in advance to the Recruiter, Internship Program leaders, and the Hiring Manager.
Schedule/Hours per week : Monday – Friday, 30 - 40 hours per week during the 10-week program. Ability to work in office 3 – 5 days per week based on individual team schedules. Remote workdays and overtime hours must be approved in advance by your manager.
Eligibility : Ability to commute to the Primo Brands Headquarters in Tampa, FL throughout the program. Some travel may be required, including overnight. Currently pursuing a degree in Information Technology, Computer Science, Data Science, Artificial Intelligence, or a related discipline at an accredited institution. Junior undergraduate standing preferred; motivated candidates at other academic levels will also be considered. This internship is designed as a paid professional experience and does not include academic credit.
Compensation: $28.00 / hour
Responsibilities In an environment focused on operational efficiency, innovation, and employee experience, the AI & Digital Experience Intern will play a key role in exploring practical AI solutions that improve how employees interact with IT services and internal knowledge systems.
Key responsibilities include but are not limited to:
Design and prototype an AI-powered assistant to support IT and employee inquiries using internal knowledge sources (e.g., SharePoint, ServiceNow, policy documentation).
Analyze common support requests and identify opportunities for automation and self-service improvement
Support the integration of AI capabilities into the internal intranet portal and digital workplace tools.
Assist in evaluating AI tools and platforms for enterprise use, including accuracy, usability, and risk considerations.
Collaborate with IT, Digital, and Service Management teams to align AI use cases with business needs.
Document findings, recommendations, and potential scalability of AI solutions
Develop and present a final presentation showcasing project results, insights, and recommendations to senior leadership.
Qualifications
Currently pursuing a degree in Information Technology, Computer Science, Data Science, Artificial Intelligence, or a related discipline at an accredited institution.
Strong interest in Artificial Intelligence, automation, and digital workplace technologies
Basic understanding of AI/ML concepts, large language models, or data-driven applications
Familiarity with tools such as Python, Power BI, or low-code platforms is a plus
Interest in enterprise platforms such as Microsoft 365 (Teams, SharePoint) or ServiceNow is preferred
Analytical mindset with the ability to evaluate problems and propose structured solutions
Strong communication and collaboration skills across technical and non-technical teams
Curious, self-motivated, and eager to learn in a fast-paced environment
Preferred Learning Areas / Exposure
Prompt engineering and retrieval-based AI systems
Knowledge management and enterprise search optimization
AI governance, risk, and responsible use in a corporate environment
Digital workplace tools and employee experience platforms
What We Offer
Paid internship with competitive hourly compensation
Real-world, hands‑on experience in a corporate environment
Professional development and opportunities for networking & exposure to senior leadership
Development of professional communication and problem‑solving skills
Primo Brands is proud to be an Equal Opportunity and Affi… employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
#J-18808-Ljbffr