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Lead Server

StoryPoint Group, Portage, MI, United States


Shift Information 6am-2pm and 11am-7pm. Full-Time

Required Experience

Associate's degree or equivalent; or one to three years related experience and/or training; or equivalent combination of education and experience. Fine dining experience preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Maintains a high energy level and is a self-motivator.

Carries incredibly high standards in their work.

Primary Responsibilities

Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.

Schedule dining reservations and arrange parties or special services for diners.

Greets guests, escorts them to tables, and provides menus.

The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.

Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.

Inspects dining room serving stations for neatness and cleanliness.

Inventories table linens and other dining room supplies for tables and serving stations.

Work toward continual improvement of the overall organization.

Equal Opportunity Employer

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