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Product Services- Inside Sales & Administrative Specialist

Countryway Insurance Co., Richmond, VA, United States


Location:

Richmond, VA

Company:

Full-Time | Monday – Friday | 8:00 AM – 4:30 PM |

Are you a detail-driven administrative professional who thrives in a fast-paced environment and loves wearing multiple hats? Virginia Farm Bureau is looking for a sharp, organized, and customer-focused Inside Sales & Administrative Specialist to be the operational backbone of our Products Division.

This is a role where your expertise truly matters — you'll be central to order processing, customer interactions, inside sales support, and keeping the division running smoothly. With competitive pay, outstanding benefits, and a consistent Monday–Friday schedule, this is the work-life balance you've been looking for.

Why You’ll Love Working Here

Competitive pay — your skills and experience are recognized and rewarded

Medical & dental insurance available on Day 1 — no waiting period

Generous 401(k) employer contribution to help build your future

Excellent Paid Time Off (PTO) plan — rest and recharge on your schedule

Paid training and continuing education reimbursement — we invest in you

Consistent Monday–Friday schedule, 8:00 AM–4:30 PM – no nights or weekends!

Ongoing job development and support — you'll grow here

What You’ll Do As a key member of the Products Division, you'll provide essential inside sales and administrative support that keeps operations running efficiently. Your day-to-day will include:

Provide frontline inside sales assistance — you'll be a trusted resource for customers and the division alike

Greet and assist customers at the front desk, delivering a top-tier service experience

Answer inbound calls and handle customer inquiries with professionalism and efficiency

Support A/R account management in coordination with the warehouse manager

Order Processing & Operations

Access and process daily web orders by printing picking tickets and managing order flow

Prepare invoices for payment and process bills of lading dailyUtilize NetSuite to process payments, receive inventory, enter new customers, and more

Upload and maintain product images, pricing, and other information on the division website

Provide comprehensive administrative support to the Products Division Director>

Handle general office duties: word processing, Excel, correspondence, filing, and mail distribution

What You Bring Required

High school diploma or equivalent

5–8 years of administrative support experience

Strong attention to detail and high organizational ability

Excellent oral and written communication skills

Proficiency in Microsoft Word, PowerPoint, and Excel

General knowledge of accounting systems, accounts payable, and cash management

Proven problem-solving and analytical skills

Strong interpersonal skills and demonstrated ability to collaborate in a team environment

High level of dependability and integrity

Preferred (Bonus Points!)

Experience in tire sales or agriculture/farm products sales

Familiarity with NetSuite or similar ERP systems

Ready to join a mission-driven organization where your work makes a real difference? Apply today and become part of the Virginia Farm Bureau family.

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation, or veteran status.

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