Customer Service Representative
SCALIS, New Orleans, LA, United States
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Job Title:
Customer Service Representative
Location:
New Orleans, LA
Job Type:
Full-Time
Reports to:
Customer Service Manager
We are seeking a friendly, detail-oriented, and professional
Customer Service Representative
to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries efficiently, and ensuring a positive customer experience.
Key Responsibilities
Respond promptly to customer inquiries via phone, email, chat, or social media
Provide accurate information regarding products, services, orders, and policies
Handle complaints, returns, and issues with empathy and professionalism
Document customer interactions and update records in CRM systems
Work with other departments to resolve complex issues and ensure customer satisfaction
Maintain a positive, empathetic, and professional attitude toward customers at all times
Follow up on customer interactions to ensure resolution and satisfaction
Identify and elevate priority issues when necessary
Qualifications
High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Comfortable using CRM software, email platforms, and chat tools
Ability to multitask, prioritize, and manage time effectively
Preferred Skills Ability to multitask, prioritize, and manage time effectively
Miracom Hive
Event Assistant Job Title:
Event Assistant
Location:
Orlando, FL
Job Type:
Full-Time
Reports to:
Event Coordinator
We are seeking a highly organized and enthusiastic Event Assistant to support the planning and execution of various events. The ideal candidate will be detail-oriented, proactive, and able to thrive in a fast-paced environment. This role involves working closely with the event team to ensure all logistics run smoothly and that guests have a positive experience.
Key Responsibilities
Assist in the planning, coordination, and execution of events, including corporate functions, conferences, and promotional events
Handle administrative tasks such as booking venues, organizing catering, and managing guest lists
Communicate with vendors, suppliers, and event staff to ensure timely and accurate deliveries and setups
Help with event setup, decoration, registration, and clean-up
Monitor event timelines and assist in keeping everything on schedule
Provide on-site support during events, including greeting guests and resolving any issues
Collect feedback from attendees and prepare post-event reports
Maintain inventory of event supplies and materials
Qualifications
High school diploma or equivalent
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of event software is a plus
Ability to work flexible hours, including evenings and weekends
Receptionist Job Title:
Receptionist
Location:
Orlando, FL
Department:
Administration
Reports To:
Office Manager
Employment Type:
Full-Time
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities, provide administrative support across the organization, and ensure a welcoming and efficient environment for all visitors and employees.
Key Responsibilities
Greet and welcome guests and clients as they arrive at the office
Answer, screen, and forward incoming phone calls in a courteous and professional manner
Maintain the reception area, ensuring it is clean and presentable at all times
Receive, sort, and distribute daily mail and deliveries
Schedule appointments and manage meeting room bookings
Provide basic and accurate information in person or via phone/email
Assist with administrative tasks such as filing, photocopying, and data entry
Handle inquiries and redirect them to appropriate departments
Support the team with ad-hoc tasks as needed
Qualifications
High school diploma or equivalent (required)
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication and interpersonal skills
Professional appearance and demeanor
Strong organizational and multitasking abilities
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Customer Service Representative
Location:
New Orleans, LA
Job Type:
Full-Time
Reports to:
Customer Service Manager
We are seeking a friendly, detail-oriented, and professional
Customer Service Representative
to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries efficiently, and ensuring a positive customer experience.
Key Responsibilities
Respond promptly to customer inquiries via phone, email, chat, or social media
Provide accurate information regarding products, services, orders, and policies
Handle complaints, returns, and issues with empathy and professionalism
Document customer interactions and update records in CRM systems
Work with other departments to resolve complex issues and ensure customer satisfaction
Maintain a positive, empathetic, and professional attitude toward customers at all times
Follow up on customer interactions to ensure resolution and satisfaction
Identify and elevate priority issues when necessary
Qualifications
High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Comfortable using CRM software, email platforms, and chat tools
Ability to multitask, prioritize, and manage time effectively
Preferred Skills Ability to multitask, prioritize, and manage time effectively
Miracom Hive
Event Assistant Job Title:
Event Assistant
Location:
Orlando, FL
Job Type:
Full-Time
Reports to:
Event Coordinator
We are seeking a highly organized and enthusiastic Event Assistant to support the planning and execution of various events. The ideal candidate will be detail-oriented, proactive, and able to thrive in a fast-paced environment. This role involves working closely with the event team to ensure all logistics run smoothly and that guests have a positive experience.
Key Responsibilities
Assist in the planning, coordination, and execution of events, including corporate functions, conferences, and promotional events
Handle administrative tasks such as booking venues, organizing catering, and managing guest lists
Communicate with vendors, suppliers, and event staff to ensure timely and accurate deliveries and setups
Help with event setup, decoration, registration, and clean-up
Monitor event timelines and assist in keeping everything on schedule
Provide on-site support during events, including greeting guests and resolving any issues
Collect feedback from attendees and prepare post-event reports
Maintain inventory of event supplies and materials
Qualifications
High school diploma or equivalent
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of event software is a plus
Ability to work flexible hours, including evenings and weekends
Receptionist Job Title:
Receptionist
Location:
Orlando, FL
Department:
Administration
Reports To:
Office Manager
Employment Type:
Full-Time
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities, provide administrative support across the organization, and ensure a welcoming and efficient environment for all visitors and employees.
Key Responsibilities
Greet and welcome guests and clients as they arrive at the office
Answer, screen, and forward incoming phone calls in a courteous and professional manner
Maintain the reception area, ensuring it is clean and presentable at all times
Receive, sort, and distribute daily mail and deliveries
Schedule appointments and manage meeting room bookings
Provide basic and accurate information in person or via phone/email
Assist with administrative tasks such as filing, photocopying, and data entry
Handle inquiries and redirect them to appropriate departments
Support the team with ad-hoc tasks as needed
Qualifications
High school diploma or equivalent (required)
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication and interpersonal skills
Professional appearance and demeanor
Strong organizational and multitasking abilities
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