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Regulatory Engagement Lead

JPMorgan Chase & Co., New York, NY, United States


Description: The U.S. Global Technology Regulatory Exam Management (REM) team is hiring a

VP, Regulatory Engagement Lead

into a pivotal role where your expertise in technology and regulatory engagement shapes how we respond to evolving cybersecurity challenges.

The Global Technology Regulatory Exam Management team in the U.S. handles technology focused regulatory examinations and regulatory engagements conducted by banking and securities regulators, including the OCC, FRB, FDIC, SEC, FINRA, CME, NFA, and State regulators. The team’s primary focus is to manage regulatory examinations and regulatory engagements by the OCC, FRB, and FDIC. The team also manages regulatory examinations and regulatory engagements by other U.S. regulators.

In this role, you will influence industry standards and safeguard our technology landscape while collaborating with senior leaders and driving meaningful change across the organization. Your work will directly impact our approach to regulatory compliance and technology risk. You will leverage your advanced storytelling and communication abilities to translate complex data and regulatory information into impactful presentations for senior leadership, ensuring clarity and strategic insight in every interaction.

If you are passionate about cybersecurity and thrive in dynamic environments, this opportunity is for you.

Primary Responsibilities:

Coordinate onsite regulatory examinations, reviews, and requests covering Global Technology, including Cybersecurity & Technology Controls, Line of Business Technology, and Firmwide Platforms and Products Technology.

Establish effective relationships with Compliance, Conduct and Operational Risk (CCOR); Internal Audit; Control Management; Business Resiliency; Third Party Oversight; Risk; Business; Operations; and Legal.

Advise and communicate effectively with senior management and regulators on regulatory matters, escalating and resolving issues promptly.

Collaborate with technology, compliance, risk, and legal teams to respond to regulatory requests.

Provide periodic updates to senior management on examination status and regulatory engagements, contributing to internal reporting, tracking, and technology control forums.

Demonstrate advanced storytelling and communication skills, translating complex data and information into clear, compelling presentations for senior leaders using PowerPoint.

Review and analyze documentation to support regulatory responses.

Prepare teams and leaders for meetings with regulators, including drafting materials and leading prep sessions.

Lead meetings with regulators and manage follow-up actions.

Identify and communicate mitigating factors in response to regulatory findings.

Draft substantive written responses to regulatory requests and examination reports.

Required Qualifications:

Seven or more years of experience managing regulatory engagements in the financial services industry or related experience.

Knowledge of regulatory requirements and technology risk management processes and related controls.

Experience with applying principles outlined in regulatory guidance, including but not limited to U.S. Regulatory Guidance in the Federal Financial Institutions Examination Council (FFIEC) Technology Handbooks.

Demonstrated ability to deliver clear, concise, and accurate oral and written communications to senior leadership, effectively translating complex regulatory and technology information for diverse audiences.

Demonstrated analytical expertise in independently researching complex regulatory and technology issues, drawing actionable conclusions, and developing effective solutions to support senior leadership decision-making.

Proven ability to manage multiple demands and shifting priorities by applying strong organizational, prioritization, planning, and time management skills with attention to detail and initiative.

Preferred Qualifications:

Bachelor's Degree, or a similar degree.

Experience in technology and cybersecurity at a large, global financial institution.

Sound understanding of risk assessment methodologies, internal controls, and industry technology risk management frameworks such as the Cyber Risk Institute (CRI) Profile, NIST Cybersecurity Framework, ITIL, COBIT, and ISO 2700.

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