
Communications and Outreach Manager
ROME GROUP, Chicago, IL, United States
Description
The Communications and Outreach Manager leads Community Link’s storytelling, public engagement, and donor communications. The role strengthens community awareness, supports fundraising initiatives, and builds meaningful relationships with donors, volunteers, and local partners through strategic communications and events.
Organizational Values
Dignity – We respect and celebrate all individuals
Integrity – We earn trust through honesty and accountability
Compassion – We treat everyone with kindness and empathy
Essential Duties and Responsibilities Communication and Storytelling
Create compelling written, photo, and video content for event promotion, donor appeals, newsletters, and press releases featuring program participant stories.
Adapt messaging across platforms, including email, direct mail, web, and social media.
Community Outreach
Build relationships with businesses, donors, volunteers, and community partners.
Represent Community Link at networking events and community activities.
Event Coordination
Assist with planning and executing fundraising and awareness events.
Coordinate logistics with staff, vendors, volunteers, and sponsors.
Donor Communications
Draft donor communications for solicitation, cultivation, and stewardship.
Maintain accurate records of donor transactions and engagement.
Requirements Qualification Requirements To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree or equivalent from an accredited program in communications, marketing, journalism, nonprofit management, or related field.
Minimum of 3 years experience in public relations, communications, fundraising, community outreach, event planning, and/or volunteer management.
Abilities
Engage and connect with others and forge strong relationships and partnerships
Leadership skills and experience to supervise volunteers and vendors
Effectively communicate both verbally and in writing to present information and generate enthusiasm
Ability to think strategically with excellent follow through and strong attention to detail
Increase visibility of organization and programs, connect with target audiences
Strong writing skills with ability to understand key audiences and target messaging to different audiences
Balance a variety of tasks and deadlines concurrently
Able to utilize multiple social media platforms and email service providers to schedule regular communications
Work both independently and as a member of a larger team
Respond to and/or delegate common inquiries or complaints from various stakeholders such as participants, families, donors, volunteers and members of the community
Define problems, collect data, establish facts and draw valid conclusions
Interpersonal Skills Superior interpersonal skills with the ability to relate comfortably and professionally with a wide range of personalities, economic diversity, and constituents; must possess good conflict management skills.
Reasoning Skills Must possess skills in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists. Must possess skills in interpreting a variety of instructions in written, oral, diagram or schedule form.
Computer Skills Must possess basic computer proficiencies and working knowledge of Microsoft Office programs, as well as familiarity with content creation programs, like Canva and Animoto, email marketing platforms, donor CRM systems, and social media platforms including Facebook, Instagram, and YouTube.
Mathematical Skills Must be proficient in calculating figures and amounts such as discounts, proportions and percentages.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and climb stairs.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To Apply To Apply: https://recruiting.paylocity.com/recruiting/jobs/Apply/4006295/Community-Link-Inc/Communications-Outreach-Manager
Additional Information You can visit our website: https://commlink.org/ and head to our careers page. Lastly, feel free to reach out to me directly: brockb@commlink.org
#J-18808-Ljbffr
Organizational Values
Dignity – We respect and celebrate all individuals
Integrity – We earn trust through honesty and accountability
Compassion – We treat everyone with kindness and empathy
Essential Duties and Responsibilities Communication and Storytelling
Create compelling written, photo, and video content for event promotion, donor appeals, newsletters, and press releases featuring program participant stories.
Adapt messaging across platforms, including email, direct mail, web, and social media.
Community Outreach
Build relationships with businesses, donors, volunteers, and community partners.
Represent Community Link at networking events and community activities.
Event Coordination
Assist with planning and executing fundraising and awareness events.
Coordinate logistics with staff, vendors, volunteers, and sponsors.
Donor Communications
Draft donor communications for solicitation, cultivation, and stewardship.
Maintain accurate records of donor transactions and engagement.
Requirements Qualification Requirements To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree or equivalent from an accredited program in communications, marketing, journalism, nonprofit management, or related field.
Minimum of 3 years experience in public relations, communications, fundraising, community outreach, event planning, and/or volunteer management.
Abilities
Engage and connect with others and forge strong relationships and partnerships
Leadership skills and experience to supervise volunteers and vendors
Effectively communicate both verbally and in writing to present information and generate enthusiasm
Ability to think strategically with excellent follow through and strong attention to detail
Increase visibility of organization and programs, connect with target audiences
Strong writing skills with ability to understand key audiences and target messaging to different audiences
Balance a variety of tasks and deadlines concurrently
Able to utilize multiple social media platforms and email service providers to schedule regular communications
Work both independently and as a member of a larger team
Respond to and/or delegate common inquiries or complaints from various stakeholders such as participants, families, donors, volunteers and members of the community
Define problems, collect data, establish facts and draw valid conclusions
Interpersonal Skills Superior interpersonal skills with the ability to relate comfortably and professionally with a wide range of personalities, economic diversity, and constituents; must possess good conflict management skills.
Reasoning Skills Must possess skills in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists. Must possess skills in interpreting a variety of instructions in written, oral, diagram or schedule form.
Computer Skills Must possess basic computer proficiencies and working knowledge of Microsoft Office programs, as well as familiarity with content creation programs, like Canva and Animoto, email marketing platforms, donor CRM systems, and social media platforms including Facebook, Instagram, and YouTube.
Mathematical Skills Must be proficient in calculating figures and amounts such as discounts, proportions and percentages.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and climb stairs.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To Apply To Apply: https://recruiting.paylocity.com/recruiting/jobs/Apply/4006295/Community-Link-Inc/Communications-Outreach-Manager
Additional Information You can visit our website: https://commlink.org/ and head to our careers page. Lastly, feel free to reach out to me directly: brockb@commlink.org
#J-18808-Ljbffr