Field Communications Coordinator & Content Operations, North America
Sapiens International, Rochelle Park, NJ, United States
Field Communications Coordinator & Content Operations, North America
Title:
Field Communications Coordinator & Content Operations, North America
Location:
Remote
The Field Communications Coordinator & Content Operations, North America serves as the operational backbone of the North America Field Marketing team. This role is responsible for driving project management discipline, coordinating campaign assets, maintaining data hygiene checkpoints, tracking budgets, and owning always‑on visibility programs that ensure consistent communication with customers and prospects.
This individual plays a critical role in keeping the team organized, on schedule, and aligned across multiple stakeholders. The ideal candidate thrives in fast‑paced environments, excels at cross‑functional coordination, and brings a high level of structure, accuracy, and accountability to marketing operations.
Key Responsibilities
Campaign Operations & Project Management
Own and manage the operational project tracking system across marketing programs
Traffic campaign assets between Field Marketing, Integrated Campaigns, Product Marketing, and other stakeholders
Manage approval workflows to ensure timely execution of campaigns
Proactively identify and flag timeline risks, ensuring mitigation plans are in place
Budget Tracking & Procurement
Maintain and manage the marketing budget tracker, including commitments, actuals, POs, and invoices by program
Process purchase orders and track procurement activities
Provide ongoing budget visibility and rolling forecasts to Marketing leadership
Support QBR preparation with budget insights and reporting
Program Management
Own execution of “always‑on” marketing programs (e.g., newsletters and ongoing visibility campaigns)
Ensure consistent delivery and optimization of programs that support continuous engagement with customers and prospects
CRM & Data Management
Coordinate campaign lead uploads and ensure proper deduplication processes
Partner with Digital and Growth Marketing teams to conduct quarterly data quality audits
Support audience segmentation and list pulls for email and campaign execution
Performance Reporting
Collaborate with Growth Marketing to produce weekly and monthly performance reports
Support the development of quarterly business review materials, including insights and analysis for leadership
Tools & Platforms
CRM systems (e.g., Salesforce or similar)
Project management tools (e.g., Asana, Jira, Monday.com)
Event registration platforms
Core Competencies
Organizational Rigor
– Nothing slips through the cracks. Maintains structured systems for budgets, timelines, and assets across multiple simultaneous programs.
Proactive Communication
– Flags issues before they become problems; comfortable escalating to Managers, Directors, and VP-level stakeholders without prompting.
Adaptability
– Thrives in fast‑moving, post‑acquisition environments; adjusts priorities quickly without sacrificing quality.
Data Accuracy
– Meticulous about data quality and budget tracking. Understands that poor data leads to poor decisions.
Service Orientation
– Views the role as enabling others’ success. Takes pride in removing friction so senior team members can focus on higher‑impact work.
Requirements
Bachelor’s degree in Marketing, Business, Communications, or related field
1–3 years of experience in marketing coordinator, marketing support, marketing operations, program coordination, or campaign execution in a B2B environment (new grads with prior corporate marketing internship experience are welcome to apply)
Demonstrated success managing multiple concurrent projects with competing deadlines
Exposure to field marketing, demand generation, or campaign environments preferred
Experience supporting field marketing or regional marketing teams preferred
Proficiency in CRM and marketing automation tools
Strong project management and organizational skills
High attention to detail with an analytical mindset
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E‑Verified & Equal Opportunity / Affinity Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Sapiens Sapiens is a global leader in the insurance industry, delivering its award‑winning, cloud‑based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre‑integrated, low‑code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
#J-18808-Ljbffr
Field Communications Coordinator & Content Operations, North America
Location:
Remote
The Field Communications Coordinator & Content Operations, North America serves as the operational backbone of the North America Field Marketing team. This role is responsible for driving project management discipline, coordinating campaign assets, maintaining data hygiene checkpoints, tracking budgets, and owning always‑on visibility programs that ensure consistent communication with customers and prospects.
This individual plays a critical role in keeping the team organized, on schedule, and aligned across multiple stakeholders. The ideal candidate thrives in fast‑paced environments, excels at cross‑functional coordination, and brings a high level of structure, accuracy, and accountability to marketing operations.
Key Responsibilities
Campaign Operations & Project Management
Own and manage the operational project tracking system across marketing programs
Traffic campaign assets between Field Marketing, Integrated Campaigns, Product Marketing, and other stakeholders
Manage approval workflows to ensure timely execution of campaigns
Proactively identify and flag timeline risks, ensuring mitigation plans are in place
Budget Tracking & Procurement
Maintain and manage the marketing budget tracker, including commitments, actuals, POs, and invoices by program
Process purchase orders and track procurement activities
Provide ongoing budget visibility and rolling forecasts to Marketing leadership
Support QBR preparation with budget insights and reporting
Program Management
Own execution of “always‑on” marketing programs (e.g., newsletters and ongoing visibility campaigns)
Ensure consistent delivery and optimization of programs that support continuous engagement with customers and prospects
CRM & Data Management
Coordinate campaign lead uploads and ensure proper deduplication processes
Partner with Digital and Growth Marketing teams to conduct quarterly data quality audits
Support audience segmentation and list pulls for email and campaign execution
Performance Reporting
Collaborate with Growth Marketing to produce weekly and monthly performance reports
Support the development of quarterly business review materials, including insights and analysis for leadership
Tools & Platforms
CRM systems (e.g., Salesforce or similar)
Project management tools (e.g., Asana, Jira, Monday.com)
Event registration platforms
Core Competencies
Organizational Rigor
– Nothing slips through the cracks. Maintains structured systems for budgets, timelines, and assets across multiple simultaneous programs.
Proactive Communication
– Flags issues before they become problems; comfortable escalating to Managers, Directors, and VP-level stakeholders without prompting.
Adaptability
– Thrives in fast‑moving, post‑acquisition environments; adjusts priorities quickly without sacrificing quality.
Data Accuracy
– Meticulous about data quality and budget tracking. Understands that poor data leads to poor decisions.
Service Orientation
– Views the role as enabling others’ success. Takes pride in removing friction so senior team members can focus on higher‑impact work.
Requirements
Bachelor’s degree in Marketing, Business, Communications, or related field
1–3 years of experience in marketing coordinator, marketing support, marketing operations, program coordination, or campaign execution in a B2B environment (new grads with prior corporate marketing internship experience are welcome to apply)
Demonstrated success managing multiple concurrent projects with competing deadlines
Exposure to field marketing, demand generation, or campaign environments preferred
Experience supporting field marketing or regional marketing teams preferred
Proficiency in CRM and marketing automation tools
Strong project management and organizational skills
High attention to detail with an analytical mindset
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E‑Verified & Equal Opportunity / Affinity Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Sapiens Sapiens is a global leader in the insurance industry, delivering its award‑winning, cloud‑based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre‑integrated, low‑code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
#J-18808-Ljbffr