Automotive Franchise Operator / Fixed Operations Director | Up to $150K* & Weeke
Christian Brothers Automotive, Madison, WI, United States
Automotive Franchise Operator / Fixed Operations Director | Up to $150K* & Weekends Off | Greater Madison
Full-time
Department: Wisconsin
Christian Brothers Automotive
*Compensation Up To $150k for Highly Qualified Candidates
Closed Every WeekendTo Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Overview:
Automotive Franchise Operator / Fixed Operations Director / Service Director
Location:
Greater Madison
Christian Brothers Automotive is currently seeking a Franchise Operator to lead the team at this state-of-the‑art facility. This person will need to strive to provide unmatched service to their team, their guests, and their guest's vehicles while maintaining honesty and integrity in all communications and service recommendations. The Franchise Operator position is directly responsible for all aspects of the location operations.
Responsibilities include, but are not limited to:
Implement the Christian Brothers Automotive system to achieve store profitability goals
Develop and implement local marketing activities
Recruit, hire, and train local employees as required
Follow‑up communication with customers after repairs are completed
Manage web portal and online presence
Manage all employees through coaching and career skill development
Maintain a clean and organized environment for an exceptional team and guest experience
Qualifications:
At least 5 years experience in automotive repair, preferably in Fixed Operations and/or Service Management
Must have strong interpersonal/communication skills
Ability to effectively lead and manage service manager/writer position
Ability to effectively lead and manage automotive technicians
Solid track record in automotive repair estimating and repair order generation
Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)
Significant experience in retail sales/service
TekMetric or similar shop management system experience
Physical Requirements:
Being on your feet for the majority of the workday (standing, walking, etc)
Occasionally lifting and carrying objects over 50 lbs.
Driving manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Communicating clearly with customers and team members via phone and computer
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people‑first. All 270+ CBA locations offer a modern facility equipped with manufacture‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
All of your information is kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive is an "At‑will" employer.
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Full-time
Department: Wisconsin
Christian Brothers Automotive
*Compensation Up To $150k for Highly Qualified Candidates
Closed Every WeekendTo Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Overview:
Automotive Franchise Operator / Fixed Operations Director / Service Director
Location:
Greater Madison
Christian Brothers Automotive is currently seeking a Franchise Operator to lead the team at this state-of-the‑art facility. This person will need to strive to provide unmatched service to their team, their guests, and their guest's vehicles while maintaining honesty and integrity in all communications and service recommendations. The Franchise Operator position is directly responsible for all aspects of the location operations.
Responsibilities include, but are not limited to:
Implement the Christian Brothers Automotive system to achieve store profitability goals
Develop and implement local marketing activities
Recruit, hire, and train local employees as required
Follow‑up communication with customers after repairs are completed
Manage web portal and online presence
Manage all employees through coaching and career skill development
Maintain a clean and organized environment for an exceptional team and guest experience
Qualifications:
At least 5 years experience in automotive repair, preferably in Fixed Operations and/or Service Management
Must have strong interpersonal/communication skills
Ability to effectively lead and manage service manager/writer position
Ability to effectively lead and manage automotive technicians
Solid track record in automotive repair estimating and repair order generation
Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)
Significant experience in retail sales/service
TekMetric or similar shop management system experience
Physical Requirements:
Being on your feet for the majority of the workday (standing, walking, etc)
Occasionally lifting and carrying objects over 50 lbs.
Driving manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Communicating clearly with customers and team members via phone and computer
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people‑first. All 270+ CBA locations offer a modern facility equipped with manufacture‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
All of your information is kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive is an "At‑will" employer.
#J-18808-Ljbffr