Head of Guest Experience Research & Product Strategy

A leading cruise line company is seeking a Director for Product Guest Experience Research in Miami. This role involves defining the guest experience strategy, overseeing research initiatives, and directly impacting product development. The ideal candidate should have over 15 years of experience in guest research or related fields, leading multidisciplinary teams, and translating insights into strategic directions. Strong communication and leadership skills are essential for influencing executive stakeholders and shaping the product lifecycle. A Bachelor's degree is required, and a Master's is preferred. #J-18808-Ljbffr