Executive Director, Cash Management Sales, Americas

Job Summary

Global Transaction Sales cash sales responsibilities for US‑headquartered clients both domestically and throughout the Standard Chartered network, along with some inbound clients. Originate cash management revenue and deepen product/market penetration within the assigned Consumer Healthcare Retail (CHS) portfolio of multi‑national corporate clients, working closely with internal Coverage Global Account Managers, product, implementation, and service teams, as well as risk and legal/compliance groups. Provide product expertise to structure and implement cash management, liquidity, and transactional FX solutions for existing and prospective clients, focusing on operating cash liabilities growth in accordance with local regulations and Standard Chartered’s internal conditions. Collaborate on cross‑sell opportunities with a focus on trade and FX.

Key Responsibilities

Strategy

• Pro‑actively lead Cash Management opportunity development for selling solutions across cash, liquidity and transactional FX with the Consumer Healthcare Retail teams domestically and throughout the Standard Chartered network.
• Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Deliver innovative ideas, including through digitalization solutions, and replicate insights through education of peers as well as external marketing of key solutions where relevant.
• Navigate the organization to solve complex issues, raising the level of cash solutions and overall service we provide to our clients.

Business

• Direct responsibility for cash revenue and transaction banking liabilities within the assigned portfolio. Cross‑sell into other Transaction banking products including Trade, FX, and time deposits.
• Work with the coverage team to agree and deliver cash revenue and activity targets within the assigned portfolio as part of client account planning. Actively call on the client base with a focus on driving client level revenue for cash and TBFX.
• Engage closely with Implementation during onboarding and ad‑hoc projects as needed.
• Introduce new innovations to the market segment through collaboration and co‑creation, sharing across the network to grow the Transaction Banking.
• Collaborate with Structured Solutions Development (SSD) team to capture strategic treasury agenda along with complex cash management transactions, including account rationalization.
• Ensure post‑sales service issues are managed appropriately by Service Management and/or other relevant departments.
• Manage other businesses in the segment if required and assigned by the Line Manager.

Processes

• Leverage client relationships with cash management influencers to identify and execute opportunities, through deep understanding of clients’ business needs, footprint, buying centers and decision‑making process. Close partnership with Coverage.
• Originate and develop customized client proposal solutions, including RFPs within the deal process and sales pipeline guidelines to ensure optimal solutions are presented to clients, working with relevant stakeholders to structure and deliver desired results. Adhere to global processes around conduct and sales disciplines, including pipeline management (CRMx), deal management and call reports.
• Proactively manage client revenue issues related to CHS, including regular pricing reviews of interest and fee structures for optimization, operating account transactional flows, and proper revenue recognition.
• Work closely with Product Management to structure solutions, providing regular feedback on customer needs, trends and market intelligence. Collaborate on new product developments and enhancements to deepen competitive position.
• Document negotiations for new to bank business with relevant stakeholders, including coverage, legal and operations. Ensure end‑to‑end sales discipline.
• Coordinate with service teams to ensure sales service issues are managed appropriately. Complete regular service reviews.

Qualifications

• At least 10‑12 years of relevant Cash Management Sales experience in a Global Transaction Sales role covering the global cash business for US‑based global corporates, with strong competitive market knowledge and industry experience within consumer, healthcare or retail services.
• Strong executive impact and track record of new‑to‑bank sales success. Broad banking experience with deep knowledge of transaction banking cash and liquidity products. Strong analytical and problem‑solving skills.
• Strong communication and influencing skills, proven track record working in a collaborative cross‑border team environment with multi‑cultural stakeholders.
• Ability to identify client needs, present cash management solutions, and close deals with top corporates within this segment.
• Client engagement through face‑to‑face and virtual meetings with travel required (generally up to 20% of time).

Education

Bachelor’s Degree required. MBA preferred.

Training and Certifications

• Training in Cash Management and Liquidity Management with focus on Consumer, Healthcare, Retail Services.
• Membership in AFP – a plus.
• Certifications: CTP – a plus.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

Compensation

Expected annual base pay range for the role is 208,000 USD to 260,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank‑sponsored benefit programs are available and designed to foster employee overall health and well‑being, including, but not limited to, a best‑in‑class 401k plan with up to 8% employer match, robust medical plan coverage with employer‑funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role‑specific considerations.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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