Claims Recovery Senior Specialist (Property and Ocean Marine)
Zurich Insurance, Chicago, IL, United States
Learn about this opportunity to join Zurich’s Recovery Services team as a Claims Recovery Senior Specialist (Property and Ocean Marine) in a fully remote role across the United States.
About the Role This role evaluates legal liability and actively pursues, negotiates, and resolves subrogation collections under moderate supervision. Responsibilities include conducting investigations, communicating with insureds, witnesses, attorneys, and underwriters, preparing, reviewing, and approving data entry into the Loss Accounting System, and handling multi‑line and multi‑jurisdictional losses.
Day‑to‑Day Responsibilities
Engage effectively with claimants, principals, agents, witnesses, and attorneys to conduct investigations and recover assets owed to the company.
Collaborate with national and local regulatory bureaus as necessary.
Identify business opportunities by exploring and implementing new resources, and continuously evaluate collection practices to improve efficiency.
Review bonds, accounting records, invoices, and other relevant documents during investigations and recovery efforts.
Foster strong communication and information sharing with other teams, utilizing available resources to deliver comprehensive solutions.
Prepare detailed reports outlining investigation findings, analyze cases, and recommend appropriate courses of action.
Recommend and implement improvements to collection processes and manage expenses related to claims and salvage cases.
Basic Qualifications
Bachelor’s Degree and 2+ years of experience in the insurance industry OR High School Diploma or Equivalent and 4+ years of experience in the insurance industry OR Zurich Certified Insurance Apprentice with associate degree and 2+ years of experience in the insurance industry
Experience with Microsoft Office
Knowledge of commercial lines insurance including jurisdictional laws
Preferred Qualifications
Experience working on claims in Subrogation in the Property and Ocean Marine line of business
Strong verbal and written communication skills
Strong analytical skills
Organization and detail‑oriented skills
Compensation & Benefits The proposed salary range for this position is $59,900.00 – $98,200.00, with a short‑term incentive bonus eligibility of 10%. Zurich offers competitive pay, comprehensive benefits, and incentives such as a 401(k) match and a second company contribution.
Why Zurich? Zurich values your ideas and experience, offering growth, inclusion, and a supportive environment. Our North American operations provide a global footprint with over 150 years of expertise across 25+ industries.
Equal Employment Opportunity Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or any other characteristic protected by applicable law.
Location(s): AM – Illinois Virtual Office, AM – Remote Work (US). Remote working: yes. Schedule: full time. Employment sponsorship: no.
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About the Role This role evaluates legal liability and actively pursues, negotiates, and resolves subrogation collections under moderate supervision. Responsibilities include conducting investigations, communicating with insureds, witnesses, attorneys, and underwriters, preparing, reviewing, and approving data entry into the Loss Accounting System, and handling multi‑line and multi‑jurisdictional losses.
Day‑to‑Day Responsibilities
Engage effectively with claimants, principals, agents, witnesses, and attorneys to conduct investigations and recover assets owed to the company.
Collaborate with national and local regulatory bureaus as necessary.
Identify business opportunities by exploring and implementing new resources, and continuously evaluate collection practices to improve efficiency.
Review bonds, accounting records, invoices, and other relevant documents during investigations and recovery efforts.
Foster strong communication and information sharing with other teams, utilizing available resources to deliver comprehensive solutions.
Prepare detailed reports outlining investigation findings, analyze cases, and recommend appropriate courses of action.
Recommend and implement improvements to collection processes and manage expenses related to claims and salvage cases.
Basic Qualifications
Bachelor’s Degree and 2+ years of experience in the insurance industry OR High School Diploma or Equivalent and 4+ years of experience in the insurance industry OR Zurich Certified Insurance Apprentice with associate degree and 2+ years of experience in the insurance industry
Experience with Microsoft Office
Knowledge of commercial lines insurance including jurisdictional laws
Preferred Qualifications
Experience working on claims in Subrogation in the Property and Ocean Marine line of business
Strong verbal and written communication skills
Strong analytical skills
Organization and detail‑oriented skills
Compensation & Benefits The proposed salary range for this position is $59,900.00 – $98,200.00, with a short‑term incentive bonus eligibility of 10%. Zurich offers competitive pay, comprehensive benefits, and incentives such as a 401(k) match and a second company contribution.
Why Zurich? Zurich values your ideas and experience, offering growth, inclusion, and a supportive environment. Our North American operations provide a global footprint with over 150 years of expertise across 25+ industries.
Equal Employment Opportunity Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or any other characteristic protected by applicable law.
Location(s): AM – Illinois Virtual Office, AM – Remote Work (US). Remote working: yes. Schedule: full time. Employment sponsorship: no.
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