AI CX Specialist - Scale Omnichannel Support, Unlimited PTO

A clean tech company is looking for a Customer Experience AI Specialist in Charlotte, NC. This role involves scaling AI support through performance monitoring and workflow optimization. Candidates should have 1-3 years of experience in customer experience, strong analytical skills, and familiarity with AI tools like Intercom and Zendesk. This is an opportunity to significantly impact customer support and drive real improvements, contributing to the company's mission. #J-18808-Ljbffr