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Assistant Property Manager - Versa Apartments

Milhaus, Indianapolis, IN, United States


Description Milhaus is an award-winning, mixed‑use development, construction, and property management company that specializes in Class A, urban, multifamily residential buildings. Headquarters in Indianapolis, Milhaus is comprised of inspired and industrious individuals who are passionate about the development of mixed‑use and multifamily communities. We provide exceptional customer experiences and create solutions for neighborhoods that positively impact communities by providing unparalleled expertise in real estate, investment, development, construction and management. We develop high‑quality projects that are financially responsible, withstand the passage of time, improve peoples’ lives and transform communities.

The Assistant Property Manager assists the Property Manager with the overall management of the property, generating satisfactory cash flow, positive resident relations, and optimal resident retention. The Assistant Property Manager will also regularly communicate with Milhaus employees, outside vendors, and other individuals as necessary to fulfill the responsibilities of the position.

Key Job Duties And Responsibilities

Perform all functions related to residency inquiries including telephone and in‑person inquiries and maintaining records of the inquiries.

Process confidential or other paperwork relating to residents in a timely manner.

Lease apartment homes, including handling telephone inquiries, greeting future residents, conducting tours, taking/processing applications and deposits, following up with all future residents, and ensuring that leases are renewed on a timely basis.

Screen, interview, and notify applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.

Conduct market surveys and make marketing recommendations based on an analysis of the surveys.

Compose flyers and/or other media material for use in promoting residency, as requested.

Conceive, develop and help implement promotional ideas.

Complete weekly traffic analysis reports and other reports as required.

Make community contacts with employers, real estate agencies and others as part of the corporate and community outreach program.

Accept and record checks, money orders and certified checks for daily deposits.

Ensure that all financial reporting, records and paperwork is performed correctly and in a timely manner.

Report any property loss on liability related incidents to Milhaus Risk Management in a timely manner.

Report any work‑related injuries to Milhaus Human Resources in a timely manner.

Process evictions and attend court appearances, if required.

Assist with preparation and administration of the community operating budget, including control of monthly expenses.

Complete move‑in and move‑out inspections as directed by supervisor.

Comply with all local, state and federal regulations as well as all company policies and procedures.

Manage property in the temporary absence of the Director of Residential Services/Property Manager.

Other duties as assigned by supervisor.

Requirements

Minimum two years of progressively responsible experience.

High school diploma or equivalent.

Valid Driver’s License.

Excellent oral, written, and interpersonal skills.

Experience in budget planning and expense monitoring.

Computer skills sufficient to enter reports and daily operations data into a computer.

Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations.

We stand as one team dedicated to transforming neighborhoods. Through transparency and collaboration, we empower our people to be leaders. Bikes are our allies, local food is our addiction and entrepreneurs inspire us. We believe that first impressions are set by our energy, not suits and ties. The strength of our team lies in our individuality. We embrace the changing ideal of what people call home.

Action. Integrity. Innovation. Collaboration.

By joining us at our corporate office in downtown Indianapolis or onsite at one of our many properties, you’ll be provided the opportunity to grow your career and become part of a team that truly makes a difference.

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