HR Specialist - Employee Relations
Seminole Gaming, Immokalee, FL, United States
Team Member Relations Specialist
Under the direction of the Team Member Relations Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. This is a mid-level, exempt position. Essential Job Functions: Provides direction, coaching, and advising to management in interpreting and communicating Seminole Gaming's Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR. Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources. Communicates daily and weekly terminations with appropriate departments and processes in Infinium/iSeries Partners with other HR professionals to develop high performance work teams. Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination. Prepares annual reviews and 60/90 reviews Coordinates Team Member assistant programs, Sunshine fund, food drive and Adopt A Family. Conducts termination meetings for Supervisor level Team Members and below. Plans and executes a variety of Team Member events. Act as the Employer Representative for all Unemployment Appeals. Prepare for and participate in Team Member Board of Reviews. Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement. Assist in the preparation of the Employee Relations budget on an annual basis. Participate on corporate and business task teams as dictated by business needs. Assists in the coordination of the philanthropic efforts and events for Team Members. Maintains a clean, safe, hazard-free work environment within area of responsibility. Maintain a high level of confidentiality. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures. Other assignments as directed. The Team Member Relations Specialist must be outgoing, with strong communications skills and interpersonal skills. The Team Member Relations Specialist must be able to think outside of the box and have strong problem solving skills, understanding no two situations are exactly alike. Must be results driven and provide a high quality of work. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most. Must be able to prioritize workload and multi-task assignments when facing a deadline. Must have Microsoft Office experience, specifically Outlook, Word and Excel. Two years of Team Member Relations experience preferred. Bachelors/Associates Degree in HR or related discipline preferred. PHR/SPHR Certification preferred. Experience in casino and/or hotel environment preferred. The Employee Relations Specialist may be required to work evenings, weekends and holidays as business demands dictate. Work Environment: While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift. Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side. Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens. Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs. Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors. Will regularly be exposed to tobacco and other second hand smoke. May occasionally use de-escalation techniques to resolve customer conflict. Will be required to assist in customer evacuation in case of emergency. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Under the direction of the Team Member Relations Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. This is a mid-level, exempt position. Essential Job Functions: Provides direction, coaching, and advising to management in interpreting and communicating Seminole Gaming's Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR. Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources. Communicates daily and weekly terminations with appropriate departments and processes in Infinium/iSeries Partners with other HR professionals to develop high performance work teams. Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination. Prepares annual reviews and 60/90 reviews Coordinates Team Member assistant programs, Sunshine fund, food drive and Adopt A Family. Conducts termination meetings for Supervisor level Team Members and below. Plans and executes a variety of Team Member events. Act as the Employer Representative for all Unemployment Appeals. Prepare for and participate in Team Member Board of Reviews. Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement. Assist in the preparation of the Employee Relations budget on an annual basis. Participate on corporate and business task teams as dictated by business needs. Assists in the coordination of the philanthropic efforts and events for Team Members. Maintains a clean, safe, hazard-free work environment within area of responsibility. Maintain a high level of confidentiality. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures. Other assignments as directed. The Team Member Relations Specialist must be outgoing, with strong communications skills and interpersonal skills. The Team Member Relations Specialist must be able to think outside of the box and have strong problem solving skills, understanding no two situations are exactly alike. Must be results driven and provide a high quality of work. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most. Must be able to prioritize workload and multi-task assignments when facing a deadline. Must have Microsoft Office experience, specifically Outlook, Word and Excel. Two years of Team Member Relations experience preferred. Bachelors/Associates Degree in HR or related discipline preferred. PHR/SPHR Certification preferred. Experience in casino and/or hotel environment preferred. The Employee Relations Specialist may be required to work evenings, weekends and holidays as business demands dictate. Work Environment: While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift. Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side. Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens. Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs. Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors. Will regularly be exposed to tobacco and other second hand smoke. May occasionally use de-escalation techniques to resolve customer conflict. Will be required to assist in customer evacuation in case of emergency. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).