Consultant, Business Consulting (Salesforce Configurator)
Nationwide Mutual Insurance Company, Columbus, OH, United States
As a **Business Consultant (Salesforce Configurator)**, you will play a pivotal role in shaping this future.
This is not just a configuration role—it’s about **designing and optimizing** automated solutions that enhance efficiency and minimize administrative tasks, enabling teams to focus on sales while delivering a seamless, user-friendly Salesforce experience across the Retirement Solutions Sales Distribution teams.* Strong analytical and problem-solving skills, with the ability to translate complex requirements into practical solutions.* Passion for innovation and leveraging technology to drive business outcomes.* **Exceptional organizational skills**—you’ll need to manage multiple priorities and projects effectively.* Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and explain technical concepts in a clear, business-friendly manner.* Ability to manage time and deadlines efficiently while maintaining attention to detail.- **Salesforce Administrator experience is required**—you should be comfortable managing and creating workflows, and configuration efforts.- **Retirement industry knowledge is preferred**, as it will help you understand the nuances of our business and client needs.* Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.* Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.* Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.* Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner.* As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change.* Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.* Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.* Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.* May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery.**Knowledge, Abilities and Skills****:** Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can *feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know – #J-18808-Ljbffr
This is not just a configuration role—it’s about **designing and optimizing** automated solutions that enhance efficiency and minimize administrative tasks, enabling teams to focus on sales while delivering a seamless, user-friendly Salesforce experience across the Retirement Solutions Sales Distribution teams.* Strong analytical and problem-solving skills, with the ability to translate complex requirements into practical solutions.* Passion for innovation and leveraging technology to drive business outcomes.* **Exceptional organizational skills**—you’ll need to manage multiple priorities and projects effectively.* Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and explain technical concepts in a clear, business-friendly manner.* Ability to manage time and deadlines efficiently while maintaining attention to detail.- **Salesforce Administrator experience is required**—you should be comfortable managing and creating workflows, and configuration efforts.- **Retirement industry knowledge is preferred**, as it will help you understand the nuances of our business and client needs.* Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.* Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.* Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.* Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner.* As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change.* Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.* Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.* Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.* May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery.**Knowledge, Abilities and Skills****:** Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can *feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know – #J-18808-Ljbffr