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B2B Customer Success Manager - Growth & Retention

Amed Commercial Refrigeration Equipment Co., Ltd, Jacksonville, FL, United States


A leading provider in customer services is looking for a Customer Success Manager in Jacksonville, Florida. In this role, you will manage a portfolio of B2B merchant accounts, ensuring high satisfaction and retention while driving operational excellence. The ideal candidate will have 2-4 years of experience in customer success or account management, ideally within the payments or fintech industries. Strong communication skills and familiarity with tools like Salesforce, Stripe, or PayPal are essential. This position emphasizes a customer-first approach in a dynamic environment. #J-18808-Ljbffr