Solution Advisor Expert CX
SAP SE, Chicago, IL, United States
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Location:
Chicago or located near an SAP office in Midwest
We are excited to announce a career opportunity for a Solution Advisor Customer Experience Expert. This senior‑level role is critical to driving bookings, demand generation, adoption, and long‑term customer success for SAP’s CX solutions. As a trusted advisor, you will collaborate closely with account teams, engage with C‑level executives, and align SAP offerings with the complex business and technological needs of your clients. This is your chance to make a measurable impact and help shape SAP’s leadership in the Customer Experience market.
What You’ll Do
Drive Demand : Lead executive briefings, workshops, and events to build a strong pipeline for SAP CX solutions.
Engage Executives : Establish trust with senior stakeholders and articulate SAP’s value proposition.
Advance Deals : Qualify high‑potential opportunities and guide them through the sales cycle.
Ensure Adoption : Support post‑sale success and foster long‑term customer relationships.
Lead Workshops & Events : Deliver Value Exploration and Innovation Workshops; represent SAP internally and externally.
Strategic Alignment : Partner with account teams for cross‑suite solutioning and BOM creation.
Mentor & Influence : Coach junior Solution Advisors and contribute to Voice of the Field initiatives.
What You Bring Experience 10+ years in SAP ERP‑related enterprise software sales, solution advisory, or consulting, with proven success engaging C‑level executives and closing multi‑million‑dollar deals.
Expertise Demonstrated proficiency in SAP Customer Experience solutions including Commerce, Marketing, Sales and Service—with hands‑on experience across multiple industries. Highly skilled in promoting a Cloud‑first approach and guiding customers through the transformation of their legacy environments to cloud‑based solutions, fostering continuous innovation and operational excellence.
Skills
Exceptional communication and presentation
Strong analytical and problem‑solving abilities
Leadership in coaching and mentoring
Ability to deliver compelling workshops and pitches
Attributes
Recognized as a trusted advisor with a strong personal brand
Collaborative team player with influence across functions
Education: Bachelor’s degree in Business, IT, or related field; MBA preferred.
Travel: 70‑80% for customer engagements and events.
Compensation Range Transparency Targeted annual combined range for this position is 194,100‑411,600USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through this selection process.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.
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Location:
Chicago or located near an SAP office in Midwest
We are excited to announce a career opportunity for a Solution Advisor Customer Experience Expert. This senior‑level role is critical to driving bookings, demand generation, adoption, and long‑term customer success for SAP’s CX solutions. As a trusted advisor, you will collaborate closely with account teams, engage with C‑level executives, and align SAP offerings with the complex business and technological needs of your clients. This is your chance to make a measurable impact and help shape SAP’s leadership in the Customer Experience market.
What You’ll Do
Drive Demand : Lead executive briefings, workshops, and events to build a strong pipeline for SAP CX solutions.
Engage Executives : Establish trust with senior stakeholders and articulate SAP’s value proposition.
Advance Deals : Qualify high‑potential opportunities and guide them through the sales cycle.
Ensure Adoption : Support post‑sale success and foster long‑term customer relationships.
Lead Workshops & Events : Deliver Value Exploration and Innovation Workshops; represent SAP internally and externally.
Strategic Alignment : Partner with account teams for cross‑suite solutioning and BOM creation.
Mentor & Influence : Coach junior Solution Advisors and contribute to Voice of the Field initiatives.
What You Bring Experience 10+ years in SAP ERP‑related enterprise software sales, solution advisory, or consulting, with proven success engaging C‑level executives and closing multi‑million‑dollar deals.
Expertise Demonstrated proficiency in SAP Customer Experience solutions including Commerce, Marketing, Sales and Service—with hands‑on experience across multiple industries. Highly skilled in promoting a Cloud‑first approach and guiding customers through the transformation of their legacy environments to cloud‑based solutions, fostering continuous innovation and operational excellence.
Skills
Exceptional communication and presentation
Strong analytical and problem‑solving abilities
Leadership in coaching and mentoring
Ability to deliver compelling workshops and pitches
Attributes
Recognized as a trusted advisor with a strong personal brand
Collaborative team player with influence across functions
Education: Bachelor’s degree in Business, IT, or related field; MBA preferred.
Travel: 70‑80% for customer engagements and events.
Compensation Range Transparency Targeted annual combined range for this position is 194,100‑411,600USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through this selection process.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.
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