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Portfolio Manager, Europe North & West, Regional Portfolio Management - EMEA

Amazon, Nashville, TN, United States


Job ID: 3193962 | Amazon UK Services Ltd.

Work hard, have fun, make history. That's what we do every day at Amazon. Global Real Estate and Facilities (GREF) in the Europe, Middle East, and Africa (EMEA) region manages an extensive corporate office portfolio encompassing approximately 10 million rentable square feet (RSF) spread over 43 countries, 86 cities, and 139 buildings. GREF's EMEA operations are organized into five geographical regions or 'Geos,' mirroring the operational and reporting structures of Amazon's key business units, aligned with major Amazon organizations such as 'AWS', 'Stores', 'Devices', and 'FGBS'.

Amazon's GREF team is seeking a Portfolio Manager who will align real estate delivery to business needs in partnership with key GREF stakeholders while maintaining a customer‑centric approach. The role will partner with Amazon teams and functions including Public Policy, Public Relations, PXT, Finance, and Talent Research & Development. They will also collaborate with internal GREF teams including Global Strategy, Global Business Partnering, Space and Occupancy Planning, Global Construction and Design, and Sustainability & Engineering. This partnership supports the alignment of workplace design, space and site performance, and customer needs for the Geo to drive business productivity and efficiency. This role will support Geo 2: Europe North & West, which oversees six countries, 17 cities, 30 buildings, and 2.1MM RSF. This position requires the candidate to be based within this specific geo, facilitating direct and efficient support for GREF's operations in the region.

The ideal candidate is an experienced and engaging professional who excels in entrepreneurial environments – providing vision, leadership, and communication while not being afraid to dive deep into details and take ownership. They must be approachable and consultative, providing direction and recommendations while fostering transparent relationships. The candidate must balance frugality with creativity in offering solutions and approach problem‑solving with an emphasis on root cause analysis. An ideal candidate can navigate high levels of ambiguity and demonstrate a bias for action, taking calculated risks in a fast‑paced environment.

At Amazon, we believe that in‑person collaboration is essential to our culture and innovation. While we allow flexibility for personal circumstances, we generally expect employees to work from our offices five days a week. This approach has consistently shown that spontaneous interactions, rapid problem‑solving, and the energy of in‑person teamwork lead to better results for our customers. In particular, our data shows that teams working together in person are more effective at making complex decisions, onboarding new team members, and fostering the kind of creative collaboration that has driven Amazon's success. The serendipitous hallway conversations and impromptu whiteboarding sessions that happen naturally in an office environment have proven invaluable to our invention process and maintaining our high bar for excellence.

Key Job Responsibilities

Collaborate with cross‑functional teams to maintain continuously updated site/campus‑wide analysis of performance across operations, space utilization, lease conditions, and optimization opportunities

Develop deep understanding of overall space needs, nuances, and challenges of Business customers across the portfolio

Prepare business cases, portfolio analyses, and strategic recommendations for GREF and Business stakeholders in line with Amazon writing standards

Lead and facilitate in‑person and virtual meetings with internal GREF stakeholders and Business customers

Partner with Global Business Partnering teams and business leaders to understand real estate and portfolio requirements, ensuring these needs are accurately captured and addressed by Strategy teams

Collaborate with Amazon Financial Planning & Analysis (FP&A), Finance Leaders, and PXT to validate headcount data and forecasted demand in alignment with business leader feedback

Maintain clear and consistent communication across all stakeholders, providing regular updates on portfolio performance and addressing concerns or questions

Operate effectively within a matrix reporting structure, encompassing both dotted and solid reporting lines

Coordinate cross‑functionally with Regional Portfolio Strategists to ensure alignment on portfolio strategy and execution

Basic Qualifications

Experience in program or project management

Significant experience developing real estate strategies, working in space planning, occupancy planning, program management or customer experience

Preferred Qualifications

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership

Customer‑experience focused; consistently exceeding expectations and prioritizing customer needs

Exhibit excellence in reporting; capable of synthesizing complex information into clear, actionable insights

Communicates effectively with stakeholders at all levels, providing regular updates and maintaining transparency

While independent and self‑driven, values collaboration, working effectively with cross‑functional teams to achieve common goals

Problem‑solving mindset: actively seeking opportunities to identify and address areas for improvement

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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