Senior Technical Trainer
Samsara, New York, NY, United States
Improve the safety, efficiency, and sustainability of the operations that power the global economy.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
We are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy – representing more than 40% of global GDP across agriculture, construction, field services, transportation, and manufacturing.
As a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role Do you want to join a dynamic, creative team?
Samsara’s Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally.
As a Sr. Training Specialist, you’ll help customers derive immediate value from our connected operations platform, ensuring success throughout their journey.
Across one‑to‑many trainings, on‑site events, and strategic engagements, you’ll train customers how to make the best use of our platform, develop programs to support their organization’s operational goals, and succeed in their roles – no matter how large their organization is or which industry they work in.
This is a remote position open to candidates residing in the U.S. except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
This position requires travel up to 25% of the time and proximity to an international airport.
Relocation assistance will not be provided for this role.
You should apply if
You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross‑functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara.
This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper‑growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other.
You will be surrounded by the best and brightest professionals out there.
In this role, you will
Consult with customers to understand and tailor training content to meet their needs and organizational goals.
Produce new and leverage existing training materials as needed and in accordance with team standards and brand guidelines.
Deliver high‑quality and engaging live and recorded training sessions to new and existing customers at small, private engagements and large, in‑person events.
Demonstrate expertise across the Samsara platform and answer a wide range of questions from customers during training.
Collaborate closely with the Education team and other stakeholders to shape content for live training and share customer feedback from events.
Champion, role‑model, and embed Samsara’s values and operating principles as we scale globally and across new offices.
Minimum requirements for the role
Excellent communication skills, particularly strong presentation and facilitation skills.
You can communicate sophisticated business software processes effectively and in a way that connects with customer priorities.
Excellent interpersonal skills – dynamic, enthusiastic, and comfortable connecting with others at all levels within an organization.
Experience delivering training (and making it dynamic) at both virtual and live customer events.
Ability to manage your own work and teach yourself new products independently.
You are also analytical and can assess what is essential to know.
Ability to prioritize and effectively handle multiple projects and tasks concurrently – organized, methodical, and detail‑oriented.
An eye for detail and polish.
Ability to work without supervision and as part of a team.
5–7 years of experience teaching or delivering training.
Ability to travel 20–25% of the time.
An ideal candidate also has
Experience supporting Enterprise customers across multiple regions/markets.
The range of annual base salary for full‑time employees for this position is below.
Base pay offered may vary based on factors including city of residence, job‑related knowledge, skills, and experience.
Learn more about our total rewards and benefits below.
$96,092.50 — $129,200 USD
Total Rewards At Samsara, we build for the people who keep the global economy moving.
We want owners, not passengers, which is why our rewards are designed to fuel high‑impact builders.
Our compensation program delivers above‑market total compensation through a combination of base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company.
We differentiate pay for top performers, enabling above‑market compensation that can outpace the broader market over time.
Beyond compensation, we provide foundations for long‑term success: a flexible, employee‑led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Our offices are open for those who prefer to work in person and we also support remote work where it aligns with operational requirements.
For certain positions, proximity to an office or specific geographic area may be important for collaboration and alignment with service regions.
All offers of employment are contingent upon an individual’s legal right to work at the company and in the specified location, if applicable.
Belonging at Samsara At Samsara, we welcome everyone regardless of background.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
We depend on the unique approaches of our team members to solve complex problems and want to ensure Samsara is a place where people from all backgrounds can make an impact.
Accommodations Samsara is an inclusive work environment, committed to equal opportunity for qualified persons with disabilities.
Please email accessibleinterviewing@samsara.com or click here if you require reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud, ensuring we connect with real people and prioritize genuine candidates.
Please see Samsara’s Candidate Privacy Notice for more information.
Samsara is aware of scams involving fake job interviews and offers.
We do not charge fees to applicants at any stage.
Official communication will come only from emails ending in @samsara.com, @us‑greenhouse‑mail.io or @mail3.guide.co.
For more information on fraudulent offers, visit our blog post here.
Samsara’s Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy.
#J-18808-Ljbffr
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
We are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy – representing more than 40% of global GDP across agriculture, construction, field services, transportation, and manufacturing.
As a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role Do you want to join a dynamic, creative team?
Samsara’s Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally.
As a Sr. Training Specialist, you’ll help customers derive immediate value from our connected operations platform, ensuring success throughout their journey.
Across one‑to‑many trainings, on‑site events, and strategic engagements, you’ll train customers how to make the best use of our platform, develop programs to support their organization’s operational goals, and succeed in their roles – no matter how large their organization is or which industry they work in.
This is a remote position open to candidates residing in the U.S. except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
This position requires travel up to 25% of the time and proximity to an international airport.
Relocation assistance will not be provided for this role.
You should apply if
You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross‑functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara.
This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper‑growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other.
You will be surrounded by the best and brightest professionals out there.
In this role, you will
Consult with customers to understand and tailor training content to meet their needs and organizational goals.
Produce new and leverage existing training materials as needed and in accordance with team standards and brand guidelines.
Deliver high‑quality and engaging live and recorded training sessions to new and existing customers at small, private engagements and large, in‑person events.
Demonstrate expertise across the Samsara platform and answer a wide range of questions from customers during training.
Collaborate closely with the Education team and other stakeholders to shape content for live training and share customer feedback from events.
Champion, role‑model, and embed Samsara’s values and operating principles as we scale globally and across new offices.
Minimum requirements for the role
Excellent communication skills, particularly strong presentation and facilitation skills.
You can communicate sophisticated business software processes effectively and in a way that connects with customer priorities.
Excellent interpersonal skills – dynamic, enthusiastic, and comfortable connecting with others at all levels within an organization.
Experience delivering training (and making it dynamic) at both virtual and live customer events.
Ability to manage your own work and teach yourself new products independently.
You are also analytical and can assess what is essential to know.
Ability to prioritize and effectively handle multiple projects and tasks concurrently – organized, methodical, and detail‑oriented.
An eye for detail and polish.
Ability to work without supervision and as part of a team.
5–7 years of experience teaching or delivering training.
Ability to travel 20–25% of the time.
An ideal candidate also has
Experience supporting Enterprise customers across multiple regions/markets.
The range of annual base salary for full‑time employees for this position is below.
Base pay offered may vary based on factors including city of residence, job‑related knowledge, skills, and experience.
Learn more about our total rewards and benefits below.
$96,092.50 — $129,200 USD
Total Rewards At Samsara, we build for the people who keep the global economy moving.
We want owners, not passengers, which is why our rewards are designed to fuel high‑impact builders.
Our compensation program delivers above‑market total compensation through a combination of base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company.
We differentiate pay for top performers, enabling above‑market compensation that can outpace the broader market over time.
Beyond compensation, we provide foundations for long‑term success: a flexible, employee‑led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Our offices are open for those who prefer to work in person and we also support remote work where it aligns with operational requirements.
For certain positions, proximity to an office or specific geographic area may be important for collaboration and alignment with service regions.
All offers of employment are contingent upon an individual’s legal right to work at the company and in the specified location, if applicable.
Belonging at Samsara At Samsara, we welcome everyone regardless of background.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
We depend on the unique approaches of our team members to solve complex problems and want to ensure Samsara is a place where people from all backgrounds can make an impact.
Accommodations Samsara is an inclusive work environment, committed to equal opportunity for qualified persons with disabilities.
Please email accessibleinterviewing@samsara.com or click here if you require reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud, ensuring we connect with real people and prioritize genuine candidates.
Please see Samsara’s Candidate Privacy Notice for more information.
Samsara is aware of scams involving fake job interviews and offers.
We do not charge fees to applicants at any stage.
Official communication will come only from emails ending in @samsara.com, @us‑greenhouse‑mail.io or @mail3.guide.co.
For more information on fraudulent offers, visit our blog post here.
Samsara’s Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy.
#J-18808-Ljbffr