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Online Sales CSR

AHW LLC, Watseka, IL, United States


Responsible for all communications with customers, both by phone as well as by e-mail/contact form.

Responsibilities

Answers incoming Online Sales phone calls

Promotes and sells products and/or services to meet customer needs

Communicates with customers in a timely manner order related issues

Makes customers aware of related products when assisting with orders

Assists in keeping parts department clean and orderly

Assists in maintaining all departmental tools and equipment

Maintains a safe working environment and adheres to company safety program at all times

Performs other duties as assigned

Requirements

Good communication skills, friendly, and approachable

General knowledge of parts and machinery

Team player with a collaborative attitude

Strong multi-tasking ability

Basic data entry and keyboarding skills

Ability to use the John Deere Parts Catalog computer application

Forklift operation experience is a plus

Ability to lift items weighing up to 75 lbs.

Pay Range $17.00 - $20.00 per hour

Benefits We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.

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