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Salesforce Platform Dev II - Service Cloud & Healthcare

Cloud Hybrid Technologies, LLC, Hartford, CT, United States


This role requires advanced technical skills inSalesforcedevelopment, including LWC, AURA, Service Cloud, and Agentforce , along with strong domain knowledge and collaboration skills. SalesforcePlatform Developer II certification (mandatory). Hands-on experience with Service Cloud development and implementation. Strong expertise in Lightning Web Components (LWC) and AURA framework . Experience with Agentforce and otherSalesforceadd-ons relevant to healthcare/payer domain. Strong knowledge of Healthcare or Payer business systems and workflows. Familiarity with integration patterns, APIs, and middleware tools forSalesforce. Strong problem-solving, analytical, and debugging skills. Excellent communication and collaboration abilities. Experience with Avaya Aura and telephony integrations withSalesforce. Knowledge of DevOps tools (e.g., Git, Jenkins, Copado) for CI/CD inSalesforceenvironments. Previous experience in Agile/Scrum-based project delivery.

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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