Business Insurance Account Manager Position
Granite Insurance, Granite Falls, NC, United States
Business Insurance Account Manager
Granite Insurance Agency – Full‑Time – Granite Falls, North Carolina
At Granite Insurance, we believe in empowering businesses to succeed by providing tailored insurance and risk management solutions. We are looking for a dynamic and client‑focused professional to join our growing team as a Business Insurance Account Manager. In this role, you will have the opportunity to build and maintain relationships with key clients, provide expert advice on insurance products and services, and ensure client satisfaction and retention.
What We’re Good At We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first‑class service among our clients, partners, and the communities that we serve. We’re on a mission to build long‑lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work. Teamwork, personal excellence, and growth matter to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally.
When You Join Us, You Can Expect
Competitive compensation
Work‑life balance and employee well‑being
A supportive, diverse, people‑first culture and mindset
A voice at the table to create constructive change and work on purposeful products
Time dedicated to professional development
What You’re Good At You’re a self‑starter and an independent learner who enjoys mastering new skills quickly. With very little supervision, you anticipate needs, take action and create efficiencies. You’re organized and know the art of building relationships with teammates, clients and vendors. This role performs a wide range of duties across planning, education, research and analysis for both existing and prospective clients. Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently and anticipate agency needs and client questions.
When You Join Us, We Expect You To
Client Relationship Management: Build and maintain strong relationships with clients, understanding their insurance needs and providing customized solutions.
New Business Development: Assist with qualifying new business opportunities in conjunction with the sales team.
Insurance Product Expertise: Stay updated on insurance products, regulations, and industry trends to effectively advise clients on the most suitable insurance solutions.
Policy Management: Coordinate policy renewals, endorsements, and claims processing, ensuring accuracy and timeliness.
Risk Assessment: Analyze clients’ risk exposures and recommend appropriate coverage options to mitigate risks.
Documentation and Compliance: Maintain accurate client records, ensure compliance with regulatory requirements, and manage documentation related to insurance policies.
Collaboration: Work closely with underwriting, claims, and finance teams to deliver comprehensive insurance solutions and excellent customer service.
Client Education: Educate clients on insurance‑related topics, including coverage options, policy features, and risk management strategies.
Performance Tracking: Monitor key performance indicators, such as client retention rates, and implement strategies for continuous improvement.
What You’ll Bring To Our Team
Proven experience in insurance sales, account management, or related roles.
Strong knowledge of insurance products, underwriting principles, and risk management concepts.
Excellent communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize workload, and work effectively in a fast‑paced environment.
Proficiency in MS Office Suite and CRM software.
Relevant insurance certifications (e.g., CIC, CPCU) are a plus.
What We Offer
Competitive compensation structure
Health and vision insurance
Dental insurance
Life insurance
Long‑term disability and long‑term care coverage
Paid holidays and paid time off
Family leave
Flexible scheduling
Paid training and professional development (including insurance licensing)
Safe Harbor 401(k) retirement plan
Why Granite Insurance? Since 1936, Granite Insurance has been a staple in Caldwell County and the Granite Falls community. Over the past several years, Granite Insurance has grown at an aggressive pace across the nation and now provides insurance and risk‑management programs for individuals and organizations nationwide. In 2005, Granite Insurance joined Keystone Insurers Group, one of the largest independent agency partnerships in the U.S. This affiliation allows us to work with clients of any size or geographic location, offering tailored solutions backed by a national network of expertise and resources. If you’re ready to grow your career with a forward‑thinking, people‑first company, we’d love to connect.
Join us. Grow With Granite. Apply now
Required Experience Mid Level (3‑6 years)
Required Education None
Benefits
Medical
Dental
Vision
Life Insurance
Retirement
Compensation Commission
#J-18808-Ljbffr
At Granite Insurance, we believe in empowering businesses to succeed by providing tailored insurance and risk management solutions. We are looking for a dynamic and client‑focused professional to join our growing team as a Business Insurance Account Manager. In this role, you will have the opportunity to build and maintain relationships with key clients, provide expert advice on insurance products and services, and ensure client satisfaction and retention.
What We’re Good At We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first‑class service among our clients, partners, and the communities that we serve. We’re on a mission to build long‑lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work. Teamwork, personal excellence, and growth matter to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally.
When You Join Us, You Can Expect
Competitive compensation
Work‑life balance and employee well‑being
A supportive, diverse, people‑first culture and mindset
A voice at the table to create constructive change and work on purposeful products
Time dedicated to professional development
What You’re Good At You’re a self‑starter and an independent learner who enjoys mastering new skills quickly. With very little supervision, you anticipate needs, take action and create efficiencies. You’re organized and know the art of building relationships with teammates, clients and vendors. This role performs a wide range of duties across planning, education, research and analysis for both existing and prospective clients. Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently and anticipate agency needs and client questions.
When You Join Us, We Expect You To
Client Relationship Management: Build and maintain strong relationships with clients, understanding their insurance needs and providing customized solutions.
New Business Development: Assist with qualifying new business opportunities in conjunction with the sales team.
Insurance Product Expertise: Stay updated on insurance products, regulations, and industry trends to effectively advise clients on the most suitable insurance solutions.
Policy Management: Coordinate policy renewals, endorsements, and claims processing, ensuring accuracy and timeliness.
Risk Assessment: Analyze clients’ risk exposures and recommend appropriate coverage options to mitigate risks.
Documentation and Compliance: Maintain accurate client records, ensure compliance with regulatory requirements, and manage documentation related to insurance policies.
Collaboration: Work closely with underwriting, claims, and finance teams to deliver comprehensive insurance solutions and excellent customer service.
Client Education: Educate clients on insurance‑related topics, including coverage options, policy features, and risk management strategies.
Performance Tracking: Monitor key performance indicators, such as client retention rates, and implement strategies for continuous improvement.
What You’ll Bring To Our Team
Proven experience in insurance sales, account management, or related roles.
Strong knowledge of insurance products, underwriting principles, and risk management concepts.
Excellent communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize workload, and work effectively in a fast‑paced environment.
Proficiency in MS Office Suite and CRM software.
Relevant insurance certifications (e.g., CIC, CPCU) are a plus.
What We Offer
Competitive compensation structure
Health and vision insurance
Dental insurance
Life insurance
Long‑term disability and long‑term care coverage
Paid holidays and paid time off
Family leave
Flexible scheduling
Paid training and professional development (including insurance licensing)
Safe Harbor 401(k) retirement plan
Why Granite Insurance? Since 1936, Granite Insurance has been a staple in Caldwell County and the Granite Falls community. Over the past several years, Granite Insurance has grown at an aggressive pace across the nation and now provides insurance and risk‑management programs for individuals and organizations nationwide. In 2005, Granite Insurance joined Keystone Insurers Group, one of the largest independent agency partnerships in the U.S. This affiliation allows us to work with clients of any size or geographic location, offering tailored solutions backed by a national network of expertise and resources. If you’re ready to grow your career with a forward‑thinking, people‑first company, we’d love to connect.
Join us. Grow With Granite. Apply now
Required Experience Mid Level (3‑6 years)
Required Education None
Benefits
Medical
Dental
Vision
Life Insurance
Retirement
Compensation Commission
#J-18808-Ljbffr