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FinCrime Operations Senior Lead - AML Investigations

Wise, Lincoln, NE, United States


Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about

our mission

and

what we offer .

Job Description We're looking for an experienced lead to join our growing

AML Investigations

team in

Budapest, Hungary .

As a

FinCrime Operations Senior Lead

your mission is to ensure the effective assessment and mitigation of financial crime risks across operations. You will act as a vital connector between operational teams and senior leadership, transforming strategic objectives into actionable directives. Your leadership will prioritize customer focus, regulatory compliance, and sustained operational excellence across multiple specialized teams.

Key Responsibilities

Executive Leadership & People Development

Lead by example, cultivating a

high-performance, results-driven culture

across multiple Team Leads and Specialists.

Own the talent pipeline:

hire, coach, mentor, and develop

direct reports, driving career check-ins, skill enhancement, and making recommendations for promotions/salary progression.

Implement strong

performance frameworks

to consistently meet and enhance individual and team KPIs/SLAs, promptly addressing and documenting underperformance.

Strategic Planning & Operational Governance

Own the strategic roadmap

(spanning several quarters) for your operational area, transforming high-level plans into actionable change.

Lead and manage projects from start to finish, driving momentum,

delegating tasks , and articulating project impact and value to cross-functional stakeholders.

Ensure

highest quality standards

and compliance are maintained across all tasks, leading root cause analysis and turning insights into improvements.

Risk Mitigation & Domain Expertise

Serve as the

Subject Matter Expert (SME)

in Financial Crime areas (AML/KYC/Fraud), training and coaching your leadership team.

Be responsible for

developing and driving action plans

for operational incident management, detection, response, and remediation.

Maintain accountability for

escalating critical incidents, high-risk customers, and systemic control weaknesses

to senior leadership in a timely and precise manner.

Stakeholder Management & Influence

Lead complex projects with

multiple, diverse stakeholders

(Product, Engineering, Compliance, Senior Management).

Negotiate and influence

cross-functional teams to drive momentum toward strategic goals.

Communicate clearly and confidently, tailoring messages to the audience and using

data to deliver impactful and concise updates .

Qualifications We are seeking a seasoned leader who combines strategic people management with deep FinCrime expertise to ensure operational governance across our specialized teams.

Experience:

3-4 years of experience

in FinCrime, KYC/AML, or compliance, with

at least 3 years leading small to medium-sized teams.

Performance Development:

Proven track record of delivering constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement.

Advanced Domain Knowledge:

Strong understanding of the FinCrime regulatory framework (KYC, AML, FinCrime). Must be able to

translate external industry insights

and regulatory changes into robust strategies for Wise.

Metric Ownership:

Experience with forecasting and strategically moving team metrics, coupled with the ability to independently analyze and drive metric improvement. Process Efficiency:

Highly

process-oriented and efficiency-driven mindset ; able to recognize and proactively resolve recurring issues and streamline processes.

Resilience & Quality:

Must be able to work with

tight deadlines under pressure

while maintaining a high level of quality and competence.

Communication & Self-Leadership:

Excellent verbal and written English skills. Highly punctual, independent, proactive, and thrives in a fast-paced environment, comfortable rapidly switching between topics.

Nice to Have

Education:

Bachelor’s degree in Finance, Business Administration, Law, or a related field.

Certifications:

ICA, CAMS, or equivalent FinCrime/Risk certification.

Tools:

Experience using Business Intelligence tools such as Looker, Superset, or Microtab.

Additional Information If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume in English.

We will start interviewing for this position from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job

Our Hiring Process

Application Review: We evaluate your experience and skills.

Quick Chat with a Recruiter: A brief call to discuss the role and see if Wise aligns with your career goals.

First Interview: Meet our FinCrime Senior Leads for a discussion around your leadership and operational delivery experience.

Second Interview: Meet with our Head of AML Investigations and People Partner to discuss your project management skills in driving cross-team change and your practical experience in scaling and managing large, operational teams.

Final Interview:

An in-depth discussion with our Head of AML Investigations Service Delivery and Global Head of AML Operations to assess your technical and cultural fit.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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