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Parts Advisor

Hennessympg, Roswell, GA, United States


Description This is a training role to become a fully fledged parts advisor in the future. You will start out performing a variety of tasks as needed as you train and learn about the brand and company. As a parts advisor you will assist technicians and customers in purchasing needed parts and supplies for vehicle repairs. You'll play a crucial role in ensuring the timeliness of vehicle repairs and customer satisfaction. This is a great opportunity for someone who is looking for a career, not just a job.

What we offer:

Top-notch facilities

Paid time-off and holidays

Full range benefits

401(k) with matching contributions

Unlimited growth opportunities

What you'll do:

Assist all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.

Inform customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

Answer phone calls and provide price quotes and other information as requested.

Pull and fills orders from stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Notify the service advisor and/or the customer when ordered parts have been received.

Replenish assigned inventory daily.

Help with deliveries at needed.

Double check bin counts and keep department organized

All other duties as assigned.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:

Accountability – We take ownership of our words, actions, results, and commitments.

Teamwork – We are better when we work together.

Kindness – We show compassion and care for others.

Grit – We have the heart and determination to see it through.

Integrity – We are trustworthy, honest, and do what’s right.

Curiosity – We ask questions to seek understanding.

Requirements What We Expect:

Maintain a valid Georgia driver's license with an acceptable driving record

Submit to a background and drug screen

Previous experience working with customers

Be able to multitask with a positive attitude

Excellent communication & computer skills

Have the ability to lift up to 70 pounds by yourself

Previous work experience in a dealership parts department or at a parts store is a plus

Working Environment & Physical Demands Duties are performed throughout the dealer premises, both indoors and outdoors. Work includes frequent movement around the company facilities and the outdoor car lot to move vehicles. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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