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HR Employment Specialist

Case Western Reserve University, Cleveland, OH, United States


Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

POSITION OBJECTIVE Under the moderate supervision of the director, this position is responsible for the staff employment process at the university. This individual is responsible for delivering all facets of employment success for assigned areas.

ESSENTIAL FUNCTIONS

Provide guidance to managers on all matters related to employment, including interpretation of human resources policies and procedures, interviewing, utilization of Artificial Intelligence (AI) and employment laws. Develop and execute recruiting plans. Meet and conduct regular follow‑up with managers to determine the effectiveness of recruiting plans and implementation. (25%)

Screen and evaluate resumes. Review and analyze candidates’ qualifications against job requirements for appropriate matches. Conduct prescreening and interviews. Maintain all pertinent applicant and interview data in the Human Resources Information System (HRIS). Submit the best qualified candidates to hiring managers. Advise in interviewing and selecting employees. (25%)

Perform reference and background checks for potential employees. Prepare and deliver letters and correspondence. Prepare and send offer packages and orientation materials. Collaborate with other departments to ensure a smooth on‑boarding process for new employees and a seamless transition for transferring employees. (25%)

Source candidates and actively recruit a varied, qualified applicant pool. Develop a pool of qualified candidates in advance of need. Research and recommend new sources for active and passive candidate recruiting. Build networks to find qualified passive candidates. (7%)

Coordinate and initiate recruiting initiatives. Professionally represent the university at job fairs, career days, conferences, and other events to promote Case Western Reserve University and to attract potential candidates. Develop working relationships within colleges to aid in recruiting. Give presentations at colleges and high schools, attend student group meetings, and increase awareness of Case Western Reserve University. (7%)

Participate in preparing and delivering training programs related to recruitment and selection. (7%)

NONESSENTIAL FUNCTIONS

Network through industry contacts, association memberships, trade groups and employees. Locate and document where to find ideal candidates. Aid public relations in establishing a recognizable employer of choice reputation for the company, both internally and externally. Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads. Create contacts within industry. Attend local professional meetings and membership development meetings. Maintain regular contact with possible future candidates. (2%)

Assist in layoff/priority candidates with the search for another position within the university. Meet with candidate to discuss job opportunities and enter the candidate in the recruitment process. Arrange meeting for the candidate with the selected department. Assist in the final stages of transferring the layoff/priority candidate into new position. (2%)

Perform other duties as assigned.

CONTACTS Department:

Frequent contact with employment staff for collaboration and consultation and regular contact within all other functional areas of human resources for collaboration. University:

Collaborate and coordinate employment process through other key departments, such as the Attorney's office, Health Services, and Environmental Health and Safety. Frequent contact with faculty, hiring managers, staff and internal applicants to explain policy and procedure. External:

Regular contact with external applicants interested in career opportunities at Case Western Reserve University. Frequent contact with recruiting networks and job candidates regarding employment matters, and candidates’ references for background verification. Contact with professional references, organizations, and vendor partners. Occasional contact with peer institutions and other organizations when researching, soliciting and/or providing data. Students:

Little or no student interaction.

SUPERVISORY RESPONSIBILITY No direct supervisory responsibility.

QUALIFICATIONS Education / Experience:

Bachelor's degree required and 1 to 3 years of customer service experience, preferably in human resources and/or employment related activities. Or high school education and 5 or more years of customer service experience with high volume of customer interactions. HR generalist experience or college coursework in Human Resources preferred.

REQUIRED SKILLS

Knowledge of recruiting techniques/methodology and employment law.

Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops and recommends alternative solutions; works well in individual and group problem solving situations.

Ability to manage difficult customer situations; responds promptly to customer needs.

Strong interpersonal skills and ability to communicate with individuals at all levels. Ability to speak clearly; listens and obtains clarification; participates in meetings. Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Approaches others in a tactful manner.

Ability to support organization by following policies and procedures; understands implications of decisions; completes tasks correctly; supports organization’s goals and values. Works with integrity and ethically; upholds organizational values.

Ability to prioritize and plan work activities; uses time efficiently. Able to deal with frequent change, delays, or unexpected events.

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Ability to read, analyze, interpret and present the most complex results/findings. Ability to respond effectively to the most sensitive and confidential management inquiries or complaints. Ability to write new job descriptions and revise current ones using original or innovative techniques or style.

Ability to apply mathematical operations for salary and pay calculations.

Ability to meet consistent attendance.

Ability to interact with colleagues, supervisors, and customers face to face.

Working knowledge of Microsoft Office application (Word, Excel and Access); knowledge of webpage maintenance; knowledge of HR information systems (PeopleSoft and/or Oracle HR database system preferred); proficient in the use of the internet.

Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

Willingness to learn and utilize Artificial Intelligence (AI).

WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

EEO STATEMENT Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case‑by‑case basis.

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