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Parts Account Manager

Brady Services, Fayetteville, NC, United States


Overview Are you a

Parts Account Manager

searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates, which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

ESSENTIAL DUTIES & RESPONSIBILITIES

Acts as a sales representative and liaison between customers and the office.

Develops new customer accounts by cold‑calling various locations in the territory with product literature.

Visits and supports customer accounts; schedules weekly appointments and plans a call schedule.

Performs analysis on customer needs and usage.

Identifies current market opportunities.

Increases sales to existing accounts and maintains territory quota for weekly and monthly sales calls.

Establishes systematic customer contact to provide ongoing information.

Reviews and provides feedback on customer support programs.

Identifies customer problems and/or needs.

Researches and provides competitive parts sales data.

Maintains customer data files.

Creates and maintains territorial listings noting classification of customers and frequency of calls.

Attends sales meetings and reports sales activity, new account development, and upcoming itinerary.

Maintains records of sales, customer information, and requests by updating data.

Processes orders by sorting, verifying accuracy, and adjusting as may be required.

Notifies customers of specials.

Possesses knowledge of the Trane product line to demonstrate and discuss with customers.

Provides backup support for inside sales.

Ensures compliance with federal, state, and local laws, regulations, and best practices.

Collaborates with all Associates to uphold the company’s mission and values.

Opportunities Relocation assistance available for North Carolina.

WORK HOURS Monday through Friday; overtime and weekends as required.

Benefits & Compensation

Competitive pay and bonus.

Affordable medical, dental, and vision plans.

Employer‑sponsored short‑ and long‑term disability.

Employer‑sponsored life insurance.

401(k) with company match.

Paid time off.

Career growth & training opportunities.

Physical Demands & Environmental Exposure The physical demands and environmental exposures described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties, the associate regularly uses hands to operate a computer keyboard and telephone and effectively communicate with others. The associate frequently sits and reaches with hands and arms. The associate occasionally stands, walks, climbs a ladder, and stoops or kneels. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

This position works in a typical office environment (remote work limited and must be approved by manager). The position spends the majority of its time visiting customers’ offices, plants, and job sites. During these travel situations, the associate is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, and vibration. The noise level in the work environment is usually moderate.

Qualifications Skills & Qualifications

Associate's degree or equivalent from a two‑year college or technical school.

2+ years of relative experience with account management, or an equivalent combination of education and experience.

Proficiency in Microsoft Office programs; general familiarity with computers and the ability to learn new software applications.

Knowledge of Salesforce and NetSuite systems is a plus but not required.

Ability to pass a drug screening.

Ability to prove U.S. employment eligibility.

Must possess a valid driver’s license.

Proof of personal insurance.

EEO & Equal Employment Opportunity Statement Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs.

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