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Inside Sales Associate II

ADI Global Distribution, Louisville, KY, United States


Job Description Join a team recognized for leadership, innovation, and diversity.

ADI Global, which is a part of the Resideo family and is growing rapidly, is looking to add to our Sales Team. You will be assigned your own book of existing customer accounts and will be responsible for building and maintaining strong, long‑lasting customer relationships with ADI.

JOB DUTIES

Drive business growth by closing sales

Identify possible improvement opportunities

Understand products, systems, and procedures

Serve as the lead point of contact for all customer account management matters

Develop trusted advisor relationships with key accounts and customer stakeholders

Ensure the timely and successful delivery of our products according to customer needs and objectives

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

Resolving complaints and preventing additional issues by improving processes

Keeping accurate records pertaining to inventory and account notes

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Responsible for keeping current customers satisfied and delivering exceptional customer service on a day‑to‑day basis

Maintain Existing Customers

Manage Sales Cycle

Provide Excellent Customer Support

Raise Escalations

Work with Larger Sales Organizations

Providing support to other duties as assigned

WE VALUE

Self‑motivated, able to work independently without close supervision, and have a team mentality

Strong work ethic, do what it takes to get the job done while maintaining high business ethical standards

Sales experience in the distribution or retail/telecom industries

Industry knowledge: CCTV, IP, AV technologies, Security, Fire

Strong communication skills, both verbal and written

Strong customer service, organization, and multi‑tasking abilities

Goal oriented

Professional appearance and demeanor

Positive can‑do attitude

Proficient in Excel, Word, PowerPoint, and Outlook

Successful track record in exceeding sales targets

Exhibit strong aptitude for sales and desire to sell/upsell

WHAT'S IN FOR YOU

Hybrid position - 3 days in the office and 2 days remote

Competitive base pay plus uncapped commission

Product and leadership mentoring to ensure you are set up for success

Benefits – Day 1: ADI Global Distribution provides comprehensive benefits in the form of major medical, dental, and vision; 401(k) plan with up to 7% company match; paid vacation, sick time, and company holidays

About Us Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product‑solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin‑off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology‑driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast‑growing, purpose‑driven industry. Learn more at

www.resideo.com .

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

JOB INFO

Job Identification: 18133

Job Category: Inside Sales

Posting Date: 2026‑03‑24

Job Schedule: Full time

Location: 2700 Blankenbaker Pkwy, Louisville, 40299, US (Hybrid)

Incentive Eligible: SIP

Business: ADI Global Distribution

Hiring Salary Range: USD $15.14 to $25.78 per hour (varies by location)

Incentive: Performance‑based bonus up to 42.86% of annual salary, prorated based on hire date

Benefits: Comprehensive health, life, accidental death, disability, 401(k) plan, vacation & holidays

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