Parts Advisor
Bill Jacobs Volkswagen, Naperville, IL, United States
Bill Jacobs Volkswagen Parts Advisor
We are excited to add an accomplished Parts Advisor to join our high‑performance team. The ideal candidate is a tech‑savvy individual with great organizational and communication skills and a strong work ethic. Parts Advisors assist our customers (both internal and external) with all of their parts needs while creating an overall positive experience.
What you’ll be doing
Provide accurate, fast, and courteous service to technicians, retail, and wholesale customers.
List and price parts on repair orders and/or counter tickets.
Retrieve parts from their appropriate shelves and dedicated locations within the parts department.
Write purchase orders for parts as needed from outside suppliers and obtain management approval.
Properly input lost sales and sales into the inventory control system.
Maintain records of all special‑order parts and notify the person who authorized the order of receipt.
Maintain the special‑order parts inventory in a clean and orderly manner.
Ensure technicians turn in all defective parts necessary for warranty scrap and tag them appropriately.
Participate in conducting perpetual inventory.
What we’re looking for Must‑haves
Knowledge of automotive repairs, processes, and the use of parts catalogs.
Computer proficiency.
Ability to identify, comprehend, and act on changing customer requirements.
Ability to occasionally lift and carry up to 50 pounds.
Ability to work in conditions such as varying temperatures, noise, and fumes.
Ability to work Saturdays and some holidays.
Nice‑to‑haves
Prior automotive parts advisor/parts counter experience.
Prior CDK experience.
What’s it like to work here? At Bill Jacobs Volkswagen, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions. We value the person, not just the employee. At Bill Jacobs, we want to see you grow personally in addition to professionally during your career with us.
What’s in it for you?
Outstanding health insurance plan – Blue Cross Blue Shield of Illinois (PPO and HMO plans).
Generous dental, vision, life, and supplemental insurance plans such as pet insurance, identity theft protection, and pre‑paid legal insurance.
401(k) plan with company contribution.
Generous PTO.
Employee discounts on vehicle purchases, parts, and service.
Wellness programs for employees and family members.
Generous tuition reimbursement program.
Opportunity to further your career with a rapidly growing and successful dealer organization.
About the company The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new‑car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre‑owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back. Our employees are the driving force behind the success of the Bill Jacobs organization – one of Illinois’ leading providers of luxury automotive products and extraordinary customer service.
Core values
R – Respect: We believe in taking accountability for our words, actions, and results.
I – Integrity: We believe in honesty, transparency, and doing the right thing.
S – Social Responsibility: We believe in positive community involvement and a commitment to the greater good.
E – Excellence: We believe in raising the bar and challenging expectations to achieve a culture of continuous improvement.
Equal opportunity employer We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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What you’ll be doing
Provide accurate, fast, and courteous service to technicians, retail, and wholesale customers.
List and price parts on repair orders and/or counter tickets.
Retrieve parts from their appropriate shelves and dedicated locations within the parts department.
Write purchase orders for parts as needed from outside suppliers and obtain management approval.
Properly input lost sales and sales into the inventory control system.
Maintain records of all special‑order parts and notify the person who authorized the order of receipt.
Maintain the special‑order parts inventory in a clean and orderly manner.
Ensure technicians turn in all defective parts necessary for warranty scrap and tag them appropriately.
Participate in conducting perpetual inventory.
What we’re looking for Must‑haves
Knowledge of automotive repairs, processes, and the use of parts catalogs.
Computer proficiency.
Ability to identify, comprehend, and act on changing customer requirements.
Ability to occasionally lift and carry up to 50 pounds.
Ability to work in conditions such as varying temperatures, noise, and fumes.
Ability to work Saturdays and some holidays.
Nice‑to‑haves
Prior automotive parts advisor/parts counter experience.
Prior CDK experience.
What’s it like to work here? At Bill Jacobs Volkswagen, we love what we do. We make meaningful contributions each and every day. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions. We value the person, not just the employee. At Bill Jacobs, we want to see you grow personally in addition to professionally during your career with us.
What’s in it for you?
Outstanding health insurance plan – Blue Cross Blue Shield of Illinois (PPO and HMO plans).
Generous dental, vision, life, and supplemental insurance plans such as pet insurance, identity theft protection, and pre‑paid legal insurance.
401(k) plan with company contribution.
Generous PTO.
Employee discounts on vehicle purchases, parts, and service.
Wellness programs for employees and family members.
Generous tuition reimbursement program.
Opportunity to further your career with a rapidly growing and successful dealer organization.
About the company The Bill Jacobs organization has grown into one of the most respected businesses in the Midwest. Today we have five new‑car franchise locations offering new models from BMW, MINI, Volkswagen, Jaguar, and Land Rover in Naperville and Hinsdale, Illinois. Current Automotive is our pre‑owned electric vehicle dealership, located in Hinsdale. At Bill Jacobs, the cars bring you in and the experience brings you back. Our employees are the driving force behind the success of the Bill Jacobs organization – one of Illinois’ leading providers of luxury automotive products and extraordinary customer service.
Core values
R – Respect: We believe in taking accountability for our words, actions, and results.
I – Integrity: We believe in honesty, transparency, and doing the right thing.
S – Social Responsibility: We believe in positive community involvement and a commitment to the greater good.
E – Excellence: We believe in raising the bar and challenging expectations to achieve a culture of continuous improvement.
Equal opportunity employer We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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