Customer Success Account Manager — SMB Growth & Retention

A leading logistics company is seeking a Customer Success Account Manager to manage a high volume of smaller clients in the Janesville area. The ideal candidate will focus on driving customer satisfaction and retention through effective engagement and upselling strategies. Responsibilities include routine inquiries handling, managing a portfolio of accounts, and collaborating with various teams to deliver exceptional service. A data-driven mindset and strong organizational skills are essential to succeed in this role. #J-18808-Ljbffr