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Community Development Advisor

NorthStar Memorial Group, Thonotosassa, FL, United States


NorthStar Memorial Group is seeking a Community Development Advisor at Sunset Funeral Home and Memory Gardens in Thonotosassa, FL for Pre-Need Planning of Cemetery & Funeral Services

The Community Development Advisor serves families with personalized options to honor their loved ones before issues arise. This role is about building trust in the community, educating families about their options, and guiding them through thoughtful preplanning decisions for cemetery property, merchandise, services, and prearranged funeral or cremation plans. It is part educator, part consultant, part relationship‑builder and fully committed to serving families with professionalism and heart. This is a career for someone who wants to Compassionately, Creatively, and Proactively build a business within a community.

Responsibilities

Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations

Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group’s established program

Confidently set appointments and guide families through personalized preplanning and product presentations

Provide professional and welcoming park tours

Prospect daily through a variety of methods including seminars, company provided web leads, file reviews, outside events, and community outreach

Schedule 10–12 qualified pre-need appointments per week and track all activity in CRM

Respond to phone inquiries and follow up consistently and professionally

Maintain accurate, timely contract paperwork and required documentation

Track your performance metrics and continuously refine your approach

Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations

Deliver world‑class service with a positive attitude and a “whatever it takes” mindset

Participate in ongoing training with sales and regional leadership

Key Qualities You are a relationship-driven professional who is comfortable initiating conversations and building trust. You thrive in a performance-based environment but understand that success in this role is rooted in service, integrity, and consistency.

Qualifications

A high school diploma or equivalent

A valid driver’s license and reliable transportation

A satisfactory driving record

Working knowledge (or willingness to quickly learn) federal, state, and local regulations related to the cemetery and funeral profession

Strong organizational skills and attention to detail

The ability to manage your time independently and stay disciplined in daily prospecting

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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