Member Service Rep. - Health Plans
TEKsystems, Independence, OR, United States
Currently seeking Member Service Representatives to join the team at a major health plan company in Salem, OR!
PLEASE APPLY IF YOU ARE INTERESTED AND A RECRUITER WILL REACH OUT AND DISCUSS NEXT STEPS!
Pay: $19/hr
Schedule: Mon-Fri 8-5pm - During Open Enrollment shift can be between 8am-8pm and include weekends if you want OT
6-Month Contract to Hire - Long-Term Opportunity!
Hybrid Opportunity Once hired as a FTE
Expected Start Date - TBD - Sometime in March or early April
Job Description
Provide excellent customer service to all Medicare Advantage members.
Assist with coverage and claims related questions.
Accurately interpret benefits and policy provisions for all products.
Conduct research and follow-up for prompt resolution.
Work efficiently in a high volume call center while maintaining a professional, polite manner.
Research, investigate and triage customer issues of concern and dissatisfaction as assigned.
Advocate for the customer: explain benefits in a detailed and courteous manner so they are understood.
Skills & Qualifications
1 + years of customer service experience.
Proficient in Microsoft Office.
Job Type & Location This is a Contract to Hire position based out of Independence, OR.
Pay And Benefits The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Independence, OR.
Application Deadline: This position is anticipated to close on Mar 27, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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PLEASE APPLY IF YOU ARE INTERESTED AND A RECRUITER WILL REACH OUT AND DISCUSS NEXT STEPS!
Pay: $19/hr
Schedule: Mon-Fri 8-5pm - During Open Enrollment shift can be between 8am-8pm and include weekends if you want OT
6-Month Contract to Hire - Long-Term Opportunity!
Hybrid Opportunity Once hired as a FTE
Expected Start Date - TBD - Sometime in March or early April
Job Description
Provide excellent customer service to all Medicare Advantage members.
Assist with coverage and claims related questions.
Accurately interpret benefits and policy provisions for all products.
Conduct research and follow-up for prompt resolution.
Work efficiently in a high volume call center while maintaining a professional, polite manner.
Research, investigate and triage customer issues of concern and dissatisfaction as assigned.
Advocate for the customer: explain benefits in a detailed and courteous manner so they are understood.
Skills & Qualifications
1 + years of customer service experience.
Proficient in Microsoft Office.
Job Type & Location This is a Contract to Hire position based out of Independence, OR.
Pay And Benefits The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Independence, OR.
Application Deadline: This position is anticipated to close on Mar 27, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr