Call Center Representative (000290)
Mindlance, New York, NY, United States
Duties
Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive phone experience and computer literate. Skills
Required Skills & Experience
Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problem-solving to analyze a situation, identify core issue and find effective solution. Preferred Skills & Experience
N/A EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive phone experience and computer literate. Skills
Required Skills & Experience
Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problem-solving to analyze a situation, identify core issue and find effective solution. Preferred Skills & Experience
N/A EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
#J-18808-Ljbffr