Call Center Representative
ManpowerGroup, Memphis, TN, United States
Our client, a leading organization in the industry, is seeking a dedicated and motivated Call Center Representative to join their team. As a Call Center Representative, you will be an essential part of the customer support department, assisting clients and ensuring their needs are met with professionalism and care. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a positive attitude, aligning successfully with the organization’s commitment to exceptional service and inclusive work environment.
Job Title:
Call Center Representative
Location:
Memphis, TN
Pay Range: 13:00 per hour
Shift:
Day‑shift start times range from 5:00 a.m. to 7:00 a.m., with end times between 4:30 p.m. and 5:00 p.m., depending on start time.
Evening shift start times vary—3:00 p.m., 4:00 p.m., or 4:30 p.m. and run until 1:00 a.m. Candidates must be willing to be flexible with both start and end times for day or evening shift.
What’s the Job?
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information and resolve issues efficiently to ensure customer satisfaction.
Document customer interactions and update account information as needed.
Collaborate with team members to improve service quality and operational efficiency.
Follow company policies and procedures to maintain compliance and high standards.
What’s Needed?
Attention to detail and strong computer skills.
Strong verbal and written communication skills.
Ability to handle multiple tasks and prioritize effectively.
Customer‑focused attitude with problem‑solving skills.
Experience in a call center or customer service environment is preferred.
What’s in it for me?
Opportunity to work in a dynamic and supportive team environment.
Develop valuable communication and customer service skills.
Gain experience with a reputable organization in the industry.
Potential for career growth and professional development.
Be part of a diverse and inclusive workplace that values your contributions.
Upon completion of waiting period, associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in‑demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
#J-18808-Ljbffr
Job Title:
Call Center Representative
Location:
Memphis, TN
Pay Range: 13:00 per hour
Shift:
Day‑shift start times range from 5:00 a.m. to 7:00 a.m., with end times between 4:30 p.m. and 5:00 p.m., depending on start time.
Evening shift start times vary—3:00 p.m., 4:00 p.m., or 4:30 p.m. and run until 1:00 a.m. Candidates must be willing to be flexible with both start and end times for day or evening shift.
What’s the Job?
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information and resolve issues efficiently to ensure customer satisfaction.
Document customer interactions and update account information as needed.
Collaborate with team members to improve service quality and operational efficiency.
Follow company policies and procedures to maintain compliance and high standards.
What’s Needed?
Attention to detail and strong computer skills.
Strong verbal and written communication skills.
Ability to handle multiple tasks and prioritize effectively.
Customer‑focused attitude with problem‑solving skills.
Experience in a call center or customer service environment is preferred.
What’s in it for me?
Opportunity to work in a dynamic and supportive team environment.
Develop valuable communication and customer service skills.
Gain experience with a reputable organization in the industry.
Potential for career growth and professional development.
Be part of a diverse and inclusive workplace that values your contributions.
Upon completion of waiting period, associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in‑demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
#J-18808-Ljbffr