Account Manager
Bluefors, Syracuse, NY, United States
Location
Syracuse, NY.
Pay Range $80-115k DOE (plus bonus)
Company Overview Bluefors, in partnership with Cryomech, designs and manufactures world‑class cryogenic solutions from our Syracuse, NY facility. As a global leader in ultra‑low temperature systems, we support breakthroughs in quantum technology, scientific research, and advanced industries. With 600+ professionals from over 50 nationalities, our mission is to help customers go further through quality, collaboration, and progress.
Position Summary The Account Manager drives revenue growth across assigned regions and customer segments for the Cryomech product line. The role identifies customer needs, presents solutions, closes sales, and serves as the primary customer contact for proposals. Collaborating cross‑functionally, the manager maintains accurate pipeline and forecasting data in the CRM, while identifying new market opportunities and trends.
Essential Duties and Responsibilities
Identify, target, and develop new customer opportunities within assigned territory or vertical markets
Engage technical and commercial stakeholders to qualify and advance new projects
Lead discovery discussions to validate application fit, budget, timeline, and purchasing process
Progress qualified opportunities through the sales cycle to booking
Build and maintain a healthy pipeline aligned with sales goals and typical sales cycles
Manage and grow relationships with existing customers and installed base accounts
Identify upselling, cross‑selling, replacement, and expansion opportunities
Maintain regular engagement with key technical and procurement stakeholders
Collaborate with sales, engineering, marketing, service, and production teams to ensure proposals are executed on time and within margin targets
Develop and execute long‑term account plans aligned with customer objectives
Proactively identify unmet customer needs through ongoing engagement (in‑person, video, phone, and email) and document findings in the CRM
Maintain accurate and up‑to‑date CRM records to support pipeline visibility and forecasting accuracy
Conduct occasional business reviews in partnership with Bluefors sales leadership
Monitor industry developments, competitive activity, and emerging markets to provide actionable market intelligence
Participate in industry trade shows and company events as required, with travel as needed
Perform additional duties as assigned
Qualifications and Education Requirements Bachelor’s degree in Business, Management, Engineering, or a related field, or an equivalent combination of education and experience. Minimum 5 years of B2B capital equipment or engineered systems sales, with a proven record of managing and growing accounts and selling complex, technical solutions with long sales cycles. Preferred experience includes cryogenics, scientific equipment, or advanced hardware, and the ability to differentiate customer usage of products versus competitors.
Job Competencies
Customer‑focused mindset with the ability to identify unmet needs and develop solutions
Adaptable and effective in dynamic, fast‑changing, and technically complex environments
Ability to engage and influence key decision makers and stakeholders
Strong analytical and problem‑solving skills
Ability to read and interpret safety rules, operating manuals, procedures, and training documents
Advanced written and verbal communication skills
Advanced proficiency with Microsoft Office and CRM tools for reporting, analysis, and pipeline management
Employee Benefits
Health, dental, vision, 401K, long‑ and short‑term disability, life, training, tuition reimbursement, and Paid Time Off (PTO)
Physical Demands Frequent sitting, standing, walking, reaching with arms and hands. Regularly required to see, talk, and hear. Occasional stooping, kneeling, or crouching. Frequently lifts or moves up to 10 pounds, occasionally up to 25 pounds.
Work Environment Office or manufacturing setting. Professional, courteous interaction with internal and external customers. Standard office equipment used. Exposure to mechanical parts, humid conditions, fumes, heat, cold, electrical shock, vibration, and moderate noise. Mandatory PPE worn as required.
This role does not offer sponsorship for work authorization.
Equal Opportunity Employer Bluefors Cryocooler Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.
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Pay Range $80-115k DOE (plus bonus)
Company Overview Bluefors, in partnership with Cryomech, designs and manufactures world‑class cryogenic solutions from our Syracuse, NY facility. As a global leader in ultra‑low temperature systems, we support breakthroughs in quantum technology, scientific research, and advanced industries. With 600+ professionals from over 50 nationalities, our mission is to help customers go further through quality, collaboration, and progress.
Position Summary The Account Manager drives revenue growth across assigned regions and customer segments for the Cryomech product line. The role identifies customer needs, presents solutions, closes sales, and serves as the primary customer contact for proposals. Collaborating cross‑functionally, the manager maintains accurate pipeline and forecasting data in the CRM, while identifying new market opportunities and trends.
Essential Duties and Responsibilities
Identify, target, and develop new customer opportunities within assigned territory or vertical markets
Engage technical and commercial stakeholders to qualify and advance new projects
Lead discovery discussions to validate application fit, budget, timeline, and purchasing process
Progress qualified opportunities through the sales cycle to booking
Build and maintain a healthy pipeline aligned with sales goals and typical sales cycles
Manage and grow relationships with existing customers and installed base accounts
Identify upselling, cross‑selling, replacement, and expansion opportunities
Maintain regular engagement with key technical and procurement stakeholders
Collaborate with sales, engineering, marketing, service, and production teams to ensure proposals are executed on time and within margin targets
Develop and execute long‑term account plans aligned with customer objectives
Proactively identify unmet customer needs through ongoing engagement (in‑person, video, phone, and email) and document findings in the CRM
Maintain accurate and up‑to‑date CRM records to support pipeline visibility and forecasting accuracy
Conduct occasional business reviews in partnership with Bluefors sales leadership
Monitor industry developments, competitive activity, and emerging markets to provide actionable market intelligence
Participate in industry trade shows and company events as required, with travel as needed
Perform additional duties as assigned
Qualifications and Education Requirements Bachelor’s degree in Business, Management, Engineering, or a related field, or an equivalent combination of education and experience. Minimum 5 years of B2B capital equipment or engineered systems sales, with a proven record of managing and growing accounts and selling complex, technical solutions with long sales cycles. Preferred experience includes cryogenics, scientific equipment, or advanced hardware, and the ability to differentiate customer usage of products versus competitors.
Job Competencies
Customer‑focused mindset with the ability to identify unmet needs and develop solutions
Adaptable and effective in dynamic, fast‑changing, and technically complex environments
Ability to engage and influence key decision makers and stakeholders
Strong analytical and problem‑solving skills
Ability to read and interpret safety rules, operating manuals, procedures, and training documents
Advanced written and verbal communication skills
Advanced proficiency with Microsoft Office and CRM tools for reporting, analysis, and pipeline management
Employee Benefits
Health, dental, vision, 401K, long‑ and short‑term disability, life, training, tuition reimbursement, and Paid Time Off (PTO)
Physical Demands Frequent sitting, standing, walking, reaching with arms and hands. Regularly required to see, talk, and hear. Occasional stooping, kneeling, or crouching. Frequently lifts or moves up to 10 pounds, occasionally up to 25 pounds.
Work Environment Office or manufacturing setting. Professional, courteous interaction with internal and external customers. Standard office equipment used. Exposure to mechanical parts, humid conditions, fumes, heat, cold, electrical shock, vibration, and moderate noise. Mandatory PPE worn as required.
This role does not offer sponsorship for work authorization.
Equal Opportunity Employer Bluefors Cryocooler Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.
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