Inside Sales Associate, Residential & SMB
RG Fiber, Pooler, GA, United States
Overview
Join the High‑Energy Clearwave Fiber Communications Inside Sales Team! The Inside Sales Associate plays a critical role in driving Clearwave Fiber’s growth by converting inbound and outbound leads, proactively engaging prospects through assumptive sales conversations. This position focuses on closing new customers, increasing revenue, and delivering a seamless onboarding experience. Associates take full ownership of the sales process—from identifying customer needs and recommending tailored solutions to finalizing service agreements.
Job Type Full‑time
Responsibilities
Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections with confidence.
Engage directly with customers via phone, email, chat, and other digital platforms.
Drive revenue growth by meeting and exceeding sales goals and performance metrics.
Build rapport and trust with prospective customers, creating an excellent customer experience.
Stay sharp—participate in training and product updates to confidently communicate value propositions and competitive advantages.
Work closely with peers and leadership to support team initiatives and foster a collaborative environment.
Embrace flexibility—this role requires availability for variable schedules, including evenings, weekends, and occasional overtime.
Make outbound calls when directed.
Follow up on leads and sales to ensure installation.
Requirements
High School diploma or equivalent required.
0–5 years of sales experience—call center, telecom, or customer service background is a plus.
Strong verbal and written communication skills; clear, professional, and persuasive.
Comfortable working in a high‑paced environment with a headset and computer for extended periods.
Self‑motivated with the ability to work independently in a fully remote environment.
Prior telecom experience.
Tech‑savvy with the ability to learn new systems quickly.
A competitive spirit and team‑oriented mindset.
Must Meet Home Office Requirements for Remote Positions
Access to a quiet, distraction‑free work area ensuring privacy.
Adequate workspace including a steady surface and comfortable chair.
Proper lighting and working smoke/carbon monoxide detectors.
Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint).
Benefits Package
Performance‑Based Rewards: Earn $52k+ with a competitive base salary plus earned commissions.
Comprehensive Health Coverage: From day one, access medical, dental, and vision plans.
Financial Security: Company‑paid life insurance, optional additional coverage, and company contributions to HSA/HRA accounts with an FSA plan available.
Generous Time Off: Up to 20 days of paid time off in your first year.
Investment in Your Future: 401(k) with matching contributions, vested upon hire.
Safety Nets: Company‑paid short‑term and long‑term disability plans and an Employee Assistance Plan.
Enhanced Perks
Connectivity Benefits: Complimentary Clearwave Fiber services if you reside within our service area.
Recognition & Support: Join the Clearwave Connections program and access 24/7 Health Advocate support at no cost.
Wellness & Protection: Voluntary plans for accident, critical illness, hospital indemnity, and legal services.
Collaborative Environment: Supportive and collaborative work culture valuing diversity, inclusion, and teamwork.
Core Values
Purpose – We are about more than ourselves.
Ownership – We are owners.
Courage – We embrace challenge.
Resourcefulness – We find a way.
Simplicity – We focus on what matters.
About Us Clearwave Fiber, a leading provider of 100% Fiber‑Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting‑edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.
Pre‑Hire Assurance Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.
Equal Opportunity Employer Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.
Join The Clearwave Fiber Family If you're passionate about technology and eager to be part of an innovative venture with industry‑leading partners, we invite you to embark on this exciting journey with us. Join Clearwave Fiber and unlock endless opportunities for growth, collaboration, and impact.
Note: Sponsorship is not available, and we kindly request that agencies refrain from contacting us.
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Job Type Full‑time
Responsibilities
Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections with confidence.
Engage directly with customers via phone, email, chat, and other digital platforms.
Drive revenue growth by meeting and exceeding sales goals and performance metrics.
Build rapport and trust with prospective customers, creating an excellent customer experience.
Stay sharp—participate in training and product updates to confidently communicate value propositions and competitive advantages.
Work closely with peers and leadership to support team initiatives and foster a collaborative environment.
Embrace flexibility—this role requires availability for variable schedules, including evenings, weekends, and occasional overtime.
Make outbound calls when directed.
Follow up on leads and sales to ensure installation.
Requirements
High School diploma or equivalent required.
0–5 years of sales experience—call center, telecom, or customer service background is a plus.
Strong verbal and written communication skills; clear, professional, and persuasive.
Comfortable working in a high‑paced environment with a headset and computer for extended periods.
Self‑motivated with the ability to work independently in a fully remote environment.
Prior telecom experience.
Tech‑savvy with the ability to learn new systems quickly.
A competitive spirit and team‑oriented mindset.
Must Meet Home Office Requirements for Remote Positions
Access to a quiet, distraction‑free work area ensuring privacy.
Adequate workspace including a steady surface and comfortable chair.
Proper lighting and working smoke/carbon monoxide detectors.
Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint).
Benefits Package
Performance‑Based Rewards: Earn $52k+ with a competitive base salary plus earned commissions.
Comprehensive Health Coverage: From day one, access medical, dental, and vision plans.
Financial Security: Company‑paid life insurance, optional additional coverage, and company contributions to HSA/HRA accounts with an FSA plan available.
Generous Time Off: Up to 20 days of paid time off in your first year.
Investment in Your Future: 401(k) with matching contributions, vested upon hire.
Safety Nets: Company‑paid short‑term and long‑term disability plans and an Employee Assistance Plan.
Enhanced Perks
Connectivity Benefits: Complimentary Clearwave Fiber services if you reside within our service area.
Recognition & Support: Join the Clearwave Connections program and access 24/7 Health Advocate support at no cost.
Wellness & Protection: Voluntary plans for accident, critical illness, hospital indemnity, and legal services.
Collaborative Environment: Supportive and collaborative work culture valuing diversity, inclusion, and teamwork.
Core Values
Purpose – We are about more than ourselves.
Ownership – We are owners.
Courage – We embrace challenge.
Resourcefulness – We find a way.
Simplicity – We focus on what matters.
About Us Clearwave Fiber, a leading provider of 100% Fiber‑Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting‑edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.
Pre‑Hire Assurance Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.
Equal Opportunity Employer Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.
Join The Clearwave Fiber Family If you're passionate about technology and eager to be part of an innovative venture with industry‑leading partners, we invite you to embark on this exciting journey with us. Join Clearwave Fiber and unlock endless opportunities for growth, collaboration, and impact.
Note: Sponsorship is not available, and we kindly request that agencies refrain from contacting us.
#J-18808-Ljbffr