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Remote Customer Retention Specialist

ZipRecruiter, Phoenix, AZ, United States


A leading online employment marketplace is seeking a Customer Retention Specialist to support customers in resolving concerns and improve satisfaction. The role includes handling cancellation requests, identifying areas for optimization, and developing customer strategies. Applicants should have 2-5 years in customer service or sales, preferably with B2B experience. The position offers a hybrid work environment and a base pay of $15.39/hr plus commission. #J-18808-Ljbffr