Collections Specialist
Cashera, Florida, NY, United States
Cashera is a technology-driven fintech funding platform serving gig workers and small businesses across the United States.
With over $1 billion funded across its group's portfolio, Cashera combines technology, data, and industry know-how to deliver fast, flexible finance solutions for small and medium-sized enterprises.
Key Responsibilities
Monitor assigned accounts to identify outstanding debts and delinquent payments.
Contact customers via phone, email, or written correspondence to discuss overdue balances.
Negotiate payment arrangements in alignment with company policies.
Document all interactions, promises to pay, and financial agreements in the collection system.
Research and resolve billing issues, disputes, or account discrepancies.
Generate and maintain daily, weekly, and monthly collection reports.
Collaborate with internal departments (billing, customer service, finance) to resolve account problems.
Ensure compliance with state and federal debt‑collection regulations (FDCPA, etc.).
Recommend accounts for escalated actions such as legal review, write‑offs, or external agencies.
Qualifications
1–3 years of experience in collections, accounts receivable.
Strong communication and negotiation skills.
Ability to handle difficult conversations professionally.
Proficiency with computers and collection software.
Excellent attention to detail and time‑management skills.
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With over $1 billion funded across its group's portfolio, Cashera combines technology, data, and industry know-how to deliver fast, flexible finance solutions for small and medium-sized enterprises.
Key Responsibilities
Monitor assigned accounts to identify outstanding debts and delinquent payments.
Contact customers via phone, email, or written correspondence to discuss overdue balances.
Negotiate payment arrangements in alignment with company policies.
Document all interactions, promises to pay, and financial agreements in the collection system.
Research and resolve billing issues, disputes, or account discrepancies.
Generate and maintain daily, weekly, and monthly collection reports.
Collaborate with internal departments (billing, customer service, finance) to resolve account problems.
Ensure compliance with state and federal debt‑collection regulations (FDCPA, etc.).
Recommend accounts for escalated actions such as legal review, write‑offs, or external agencies.
Qualifications
1–3 years of experience in collections, accounts receivable.
Strong communication and negotiation skills.
Ability to handle difficult conversations professionally.
Proficiency with computers and collection software.
Excellent attention to detail and time‑management skills.
#J-18808-Ljbffr